FAXtopia vs OTG Networks vFax
FAXtopia
faxtopia.comOTG Networks vFax
otg-group.comSide by side
| Figure | FAXtopia | OTG Networks vFax |
|---|---|---|
| Price from | $9.95/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 4 |
| Spec score · Online Fax Services | 7.9 (#53) | 8.9 (#10) |
| Spec score · Online fax services | 7.9 (#53) | 9.0 (#6) |
| Compliance support | hipaa | hipaa |
| Fax delivery | Incoming faxes arrive as PDF attachments in the customer's email inbox. | Incoming faxes arrive as PDF attachments in the user's email inbox. |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Service | FAXtopia provides virtual fax-to-email service that delivers incoming faxes to customers by email. | vFax lets users send and receive faxes from email, a browser, or any device without fax hardware. |
| Support | Customer support is available by phone and email; the company lists its phone number as (561) 325-7307. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
| Virtual fax number | Yes | Yes |
Plans
FAXtopia
- Standard$9.95 a month
- Higher-volume outbound$19.90 a month
- Standard internet fax service$9.95 a month
- ATA fax service$28.95 a month
- Outbound fax upgrade$29.85 a month
- ATA fax appliance$129, paid once
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.