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Feather Wiki vs ProProfs Knowledge Base

Feather Wiki

feather.wiki

ProProfs Knowledge Base

proprofskb.com

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FigureFeather WikiProProfs Knowledge Base
Price fromFree$0.99/mo
Free planYesYes
Free trial—Yes
Open source——
WebYesYes
WindowsYesYes
macOSYes—
LinuxYes—
iOSYesYes
AndroidYesYes
API—Yes
Self-hostedYes—
Plans published110
Spec score · Knowledge base software8.2 (#62)9.5 (#1)
Publishing audiencebothboth
CustomizationWiki settings support custom CSS and JavaScript, and extensions can add JavaScript saved with the wiki.It offers 25+ page templates, white labeling, custom fonts and themes, custom CSS, custom domains, multi-branding and multiple help sites.
IntegrationsThe Auto-Save extension works with Tiddlyhost or another Feather Wiki nest hosted on a web server.Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo.
SupportThe About page directs users to the Codeberg repository to report problems, ask questions, discuss, and request features.ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides.
Version historyNoYes

Plans

Feather Wiki

  • Feather WikiFree

Feather Wiki pricing →

ProProfs Knowledge Base

  • FreeFree
  • Essentials$0.99 a month
  • Business$1.99 a month
  • Business Complete Elite$2.99 a month
  • Customer Delight Suite$499 a month
  • Essentials (Smarter Employee Learning Suite)$0.99 a month
  • Business (Smarter Employee Learning Suite)$1.99 a month
  • Business Complete Elite (Smarter Employee Learning Suite)$2.99 a month
  • FREE PLANFree
  • Smarter Employee Suite$499 a month

ProProfs Knowledge Base pricing →

In their own words

Feather Wiki

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ProProfs Knowledge Base

ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.

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