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SPECIFICTION
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Featurebase vs Feedbackify

Featurebase

featurebase.app

Feedbackify

feedbackify.com

Side by side

FigureFeaturebaseFeedbackify
Price from$29/mo$19/mo
Free planYes—
Free trialYesYes
Open source——
WebYesYes
iOSYes—
AndroidYes—
APIYes—
Plans published42
Spec score · Customer Feedback Software9.1 (#3)7.9 (#32)
HeadquartersEstoniaLondon, UK
IntegrationsOfficial integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot.The feature page describes installation through website HTML code but does not list named third-party integrations.
SupportIts support platform brings in-app, email, and other customer conversations into a unified inbox and includes AI support tools.Customer support is available by email at [email protected].
What it doesFeaturebase combines AI customer support, feedback collection and product-update announcements in one platform.Feedbackify collects website visitor feedback to help customers identify site problems, gather suggestions, and improve visitor satisfaction.

Plans

Featurebase

  • FreeFree
  • Growth$29 a month
  • Professional$59 a month
  • Enterprise$99 a month

Featurebase pricing →

Feedbackify

  • Free trialFree
  • Standard Plan$19 a month

Feedbackify pricing →

In their own words

Featurebase

Featurebase brings customer support, feedback collection and product announcements into one platform. Its support tools gather in-app, email and other customer conversations in a unified inbox, with AI support tools. Teams can collect ideas through a feedback portal and widgets, let users vote, and publish a public roadmap. The help center supports AI search answers, multiple brands and content in more than 40 languages. For product updates, Featurebase offers public changelog pages with custom domains and embeddable in-app widgets. Listed integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. The Growth plan includes API, MCP and webhooks; webhooks cover feedback and conversation events. Featurebase also describes iOS and Android apps for customer help and notifications. The Free plan costs nothing, includes one seat and does not support AI. Growth starts at $29 a month per seat, billed yearly.

Visit featurebase.app

Feedbackify

Feedbackify has no write-up on Specifiction yet; its figures are above.

Visit feedbackify.com