Featurebase vs Harvestr
Featurebase
featurebase.appHarvestr
harvestr.ioSide by side
| Figure | Featurebase | Harvestr |
|---|---|---|
| Price from | $29/mo | $65/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Customer Feedback Software | 9.1 (#3) | 8.1 (#22) |
| Spec score · Product Roadmap Software | 9.2 (#2) | 8.1 (#12) |
| Spec score · Product Management Software | 9.2 (#3) | 8.2 (#11) |
| Feedback hub | Teams can collect feedback through a portal, in-app widgets and integrations, let users vote, and publish a roadmap. | The platform centralizes customer feedback from multiple sources and uses AI categorization to surface customer needs. |
| Headquarters | Estonia | Saint-Mandé, France |
| Integrations | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. | Listed integrations include HubSpot, Salesforce, Gong, Modjo, Claap, Praiz, Aircall, Zendesk, Intercom, Freshdesk, Slack, Teams, Chrome, Zapier, Jira, Trello, GitLab, GitHub, Linear, and Figma. |
| Security | The site says Featurebase is audited and certified and lists GDPR, CCPA, and SOC 2. | Harvestr states it is SOC 2 Type II compliant and links to its Trust Center for further information. |
| Support | Its support platform brings in-app, email, and other customer conversations into a unified inbox and includes AI support tools. | The feature comparison lists live chat support and a self-serve knowledge base, with priority support for Elite. |
Plans
Featurebase
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
In their own words
Featurebase
Featurebase brings customer support, feedback collection and product announcements into one platform. Its support tools gather in-app, email and other customer conversations in a unified inbox, with AI support tools. Teams can collect ideas through a feedback portal and widgets, let users vote, and publish a public roadmap. The help center supports AI search answers, multiple brands and content in more than 40 languages. For product updates, Featurebase offers public changelog pages with custom domains and embeddable in-app widgets. Listed integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. The Growth plan includes API, MCP and webhooks; webhooks cover feedback and conversation events. Featurebase also describes iOS and Android apps for customer help and notifications. The Free plan costs nothing, includes one seat and does not support AI. Growth starts at $29 a month per seat, billed yearly.