Featurebase vs PrioSmith
Featurebase
featurebase.appPrioSmith
priosmith.comSide by side
| Figure | Featurebase | PrioSmith |
|---|---|---|
| Price from | $29/mo | $5/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Product Management Software | 9.2 (#3) | 8.1 (#14) |
| Headquarters | Estonia | Søreidgrend, Norway |
| Integrations | Official integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. | The site lists API, webhooks, and MCP; its homepage preview lists a Slack integration as in progress. |
| Plan limits | The Free plan includes one seat and does not support AI; the Professional plan includes 20 free Lite seats and Enterprise includes 50. | Spark includes one product workshop, while Forge includes unlimited product workshops. |
| Support | Its support platform brings in-app, email, and other customer conversations into a unified inbox and includes AI support tools. | Forge includes a priority response queue, and the site provides support at [email protected]. |
| What it does | Featurebase combines AI customer support, feedback collection and product-update announcements in one platform. | PrioSmith provides subscription-based product feedback software for digital product teams to collect and prioritize feature requests, publish roadmaps and changelogs, and communicate updates. |
Plans
Featurebase
- FreeFree
- Growth$29 a month
- Professional$59 a month
- Enterprise$99 a month
In their own words
Featurebase
Featurebase brings customer support, feedback collection and product announcements into one platform. Its support tools gather in-app, email and other customer conversations in a unified inbox, with AI support tools. Teams can collect ideas through a feedback portal and widgets, let users vote, and publish a public roadmap. The help center supports AI search answers, multiple brands and content in more than 40 languages. For product updates, Featurebase offers public changelog pages with custom domains and embeddable in-app widgets. Listed integrations include Zapier, Intercom, Linear, Jira, ClickUp, Slack, GitHub, Segment, Discord, Zendesk, Azure DevOps and HubSpot. The Growth plan includes API, MCP and webhooks; webhooks cover feedback and conversation events. Featurebase also describes iOS and Android apps for customer help and notifications. The Free plan costs nothing, includes one seat and does not support AI. Growth starts at $29 a month per seat, billed yearly.
PrioSmith
PrioSmith is subscription-based product-feedback software for digital product teams. Customers submit feature requests through a public portal with descriptions, attachments, votes, comments, and reactions. Teams move requests through pending, approved, in-progress, shipped, or rejected stages. Signal analytics use votes, activity, customer segments, and revenue-weighted demand to support prioritization. Shipped requests can link to release notes, with notifications sent to the customers who requested them. The hosted portal supports custom domains, inline, sidebar, and modal widgets, roadmap embeds, and changelog feeds after connected verification. Privacy controls include private boards, hidden posts, moderated submissions, team access, and signed customer identity for private widget sessions. Listed integrations are API, webhooks, and MCP; a Slack integration appears as in progress. Spark includes one product workshop, while Forge includes unlimited workshops, API, webhooks, MCP, and a priority response queue. Platforms are Android, iOS, web, and API. A 14-day trial requires no card. Spark costs $5 a month; Forge costs $15 a month.