Feedbackify vs UserJot
Feedbackify
feedbackify.com
UserJot
userjot.comSide by side
| Figure | Feedbackify | UserJot |
|---|---|---|
| Price from | $19/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 2 | 3 |
| Spec score · Customer Feedback Software | 7.9 (#32) | 8.7 (#8) |
| Headquarters | London, UK | Shayan Taslim's LinkedIn profile lists Gaithersburg, Maryland, United States. |
| Support | Customer support is available by email at [email protected]. | The site lists support by email at [email protected]. |
| What it does | Feedbackify collects website visitor feedback to help customers identify site problems, gather suggestions, and improve visitor satisfaction. | UserJot combines customer feedback collection, voting boards, roadmaps, changelogs, live chat and product communication for SaaS teams. |
Plans
In their own words
Feedbackify
Feedbackify has no write-up on Specifiction yet; its figures are above.
UserJot
UserJot brings feedback management and customer support tools together for web and API use. Teams can collect requests on feedback boards, publish a roadmap and changelog, and place a widget inside their product with feedback, updates, and live chat. Juno answers from a team’s docs and website, then passes unresolved conversations to the team in the same thread; forwarded support email shares an inbox with chats. Requests, votes, statuses, roadmap items, and changelog posts are connected, so teams can update voters when work ships. Claude Code, Cursor, Codex, ChatGPT, and other MCP clients can connect, and the same actions are available through a REST API. Paid plans include Slack integration, though request creation is limited to admins and owners and notifications are read-only. The free plan is free and includes two boards and three admin roles. Starter costs $29 a month; Professional costs $59 a month. Live chat and Juno are in beta and not included in plan prices.