FeedbackPulse vs HeartCount
FeedbackPulse
feedbackpulse.comHeartCount
heartcount.comSide by side
| Figure | FeedbackPulse | HeartCount |
|---|---|---|
| Price from | $4/mo | $2.50/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Employee Engagement Software | 8.1 (#5) | 8.1 (#7) |
| Company | The Data Processing Agreement identifies Hindcast LLC as the company doing business as FeedbackPulse. | HeartCount’s terms identify the provider as HeartCount d.o.o., registered in Belgrade, Serbia. |
| Integrations | FeedbackPulse supports Slack survey invitations and reminders and AI assistant access through MCP; native API support is being prepared for a future release. | The site says HeartCount integrates with Slack, Microsoft Teams, and common HRIS platforms. |
| Product | FeedbackPulse provides anonymous pulse surveys, eNPS, 360 feedback, and lightweight performance reviews in one platform. | HeartCount is an AI-powered employee engagement and people analytics platform for HR teams, managers, and leadership. |
| Security | The security page says production hosting and database backups are on EU infrastructure, and stored data is encrypted at rest using AES-256. | Its data processing record states that data is encrypted in transit using TLS and at rest using AES-256, with role-based access controls and mandatory MFA. |
| Support | The Free plan includes email support, while Pro and Max list priority chat and email support and Enterprise lists dedicated account and success management. | The pricing page lists self-service resources and email support with a 24-hour response; Enterprise adds priority support and a dedicated customer success manager. |
| Survey features | Surveys can be customized, scheduled, segmented by team, location, or tenure, and benchmarked against industry peers. | Users can create custom surveys for onboarding, exit interviews, and other team needs. |
Plans
In their own words
FeedbackPulse
FeedbackPulse brings employee pulse surveys, eNPS, 360 feedback, and lightweight performance reviews into one web platform. Teams can customize and schedule surveys, segment them by team, location, or tenure, and benchmark results against industry peers. Survey results remain hidden until at least three people respond. Optional AI-assisted analysis can summarize feedback and identify themes, and administrators can switch AI features on or off. Slack supports survey invitations and reminders, while AI assistants can access the platform through MCP; native API support is being prepared for a future release. The Free plan costs $0 per month and is limited to 10 employees and five active or scheduled surveys. Pro costs $4 per employee per month billed annually, or $5 billed quarterly. Max costs $8 per employee per month billed annually, or $10 billed quarterly. Larger teams can try Pro free, though no trial duration is stated. FeedbackPulse says its production hosting and backups use EU infrastructure, data is encrypted at rest with AES-256, and it offers a Data Processing Agreement as a GDPR-compliant processor. Its focus is employee feedback, not payroll, benefits, time off, or recruitment.
HeartCount
HeartCount is a web-based employee engagement and people analytics platform for HR teams, managers, and leadership. Automated weekly pulse surveys use short questions to surface insights about morale, productivity, and happiness. Dashboards and reports show engagement trends, well-being scores, high-risk teams, and satisfaction drivers. Teams can create custom surveys for onboarding, exit interviews, and other needs, and use peer recognition, anonymous feedback, and threaded employee-manager communication. Churn prediction, AI insights, and individual risk flags are intended to help identify retention concerns. HeartCount integrates with Slack, Microsoft Teams, and common HRIS platforms. It states that data is encrypted in transit using TLS and at rest using AES-256, with role-based access controls and mandatory MFA; it also supports GDPR compliance and provides a Data Processing Addendum and employee data exports. The free Starter tier covers up to 25 employees. Business costs $2.50 per employee per month and covers up to 500 employees; annual billing saves 20%. Enterprise pricing is by quote.