FeedbackPulse vs Spidergap
FeedbackPulse
feedbackpulse.comSpidergap
spidergap.comSide by side
| Figure | FeedbackPulse | Spidergap |
|---|---|---|
| Price from | $4/mo | $91.58/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Employee Survey Software | 8.1 (#11) | 7.7 (#21) |
| Integrations | FeedbackPulse supports Slack survey invitations and reminders and AI assistant access through MCP; native API support is being prepared for a future release. | Spidergap describes HR system data import using an Excel template and provides data export to Excel. |
| Security | The security page says production hosting and database backups are on EU infrastructure, and stored data is encrypted at rest using AES-256. | Spidergap states that site traffic uses SSL/TLS, database data is encrypted at rest, and passwords are salted and hashed. |
| Support | The Free plan includes email support, while Pro and Max list priority chat and email support and Enterprise lists dedicated account and success management. | Spidergap says its team of 360° feedback experts can help customers during the process, and Enterprise customers can request security questionnaires. |
| Trial | The pricing page says larger teams can try the Pro plan free before committing but does not state a trial duration. | The free trial lets users run one 360° feedback assessment with standard Starter functionality and support from 360° feedback experts. |
Plans
In their own words
FeedbackPulse
FeedbackPulse brings employee pulse surveys, eNPS, 360 feedback, and lightweight performance reviews into one web platform. Teams can customize and schedule surveys, segment them by team, location, or tenure, and benchmark results against industry peers. Survey results remain hidden until at least three people respond. Optional AI-assisted analysis can summarize feedback and identify themes, and administrators can switch AI features on or off. Slack supports survey invitations and reminders, while AI assistants can access the platform through MCP; native API support is being prepared for a future release. The Free plan costs $0 per month and is limited to 10 employees and five active or scheduled surveys. Pro costs $4 per employee per month billed annually, or $5 billed quarterly. Max costs $8 per employee per month billed annually, or $10 billed quarterly. Larger teams can try Pro free, though no trial duration is stated. FeedbackPulse says its production hosting and backups use EU infrastructure, data is encrypted at rest with AES-256, and it offers a Data Processing Agreement as a GDPR-compliant processor. Its focus is employee feedback, not payroll, benefits, time off, or recruitment.