Spidergap

Spec sheet

Purpose

Spidergap provides software for creating and running 360° feedback assessments to support employee personal development.Read 8 Oct 2026 · spidergap.com

Trial

The free trial lets users run one 360° feedback assessment with standard Starter functionality and support from 360° feedback experts.Read 8 Oct 2026 · spidergap.com

API

Spidergap says it does not currently offer a customer-facing API.Read 8 Oct 2026 · docs.spidergap.com

Integrations

Spidergap describes HR system data import using an Excel template and provides data export to Excel.Read 8 Oct 2026 · docs.spidergap.com

Security

Spidergap states that site traffic uses SSL/TLS, database data is encrypted at rest, and passwords are salted and hashed.Read 8 Oct 2026 · spidergap.com

Compliance

Spidergap states that it is ISO 27001 certified, with certification every three years and annual surveillance audits.Read 8 Oct 2026 · spidergap.com

Support

Spidergap says its team of 360° feedback experts can help customers during the process, and Enterprise customers can request security questionnaires.Read 8 Oct 2026 · spidergap.com

Headquarters

London, England, United KingdomRead 28 Sep 2026 · spidergap.com

Founded

2010Read 28 Sep 2026 · spidergap.com

Consultants

Spidergap markets the service to coaches and consultants and says one plan can cover multiple clients and projects.Read 8 Oct 2026 · spidergap.com

Data location

Spidergap says user data is stored on servers located in Europe and regulated by EU data protection.Read 8 Oct 2026 · spidergap.com

Education

Spidergap markets 360° feedback services to colleges and universities, including MBA, EMBA, and undergraduate programs.Read 8 Oct 2026 · spidergap.com

Licensing

Customers are charged for people they collect feedback about, while administrators and feedback providers are not charged.Read 8 Oct 2026 · spidergap.com

Questionnaires

Users can start with best-practice questionnaire templates or customize questionnaires and workflows.Read 8 Oct 2026 · spidergap.com

Reports

Feedback reports are designed to be easy to understand, and the Starter plan includes employee-friendly reports and a personal development plan.Read 8 Oct 2026 · spidergap.com

SSO

The Pro plan includes SSO, and Spidergap's help center describes administrator SSO via SAML 2.0 for eligible plans.Read 8 Oct 2026 · spidergap.com

Plans and prices

Every Spidergap plan and price →

Where Specifiction places it

• Employee Survey Software#21 of 497.7