FeedCheck vs Superchat
FeedCheck
feedcheck.coSuperchat
superchat.comSide by side
| Figure | FeedCheck | Superchat |
|---|---|---|
| Price from | — | €89/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Review Management Software | 7.9 (#86) | 9.3 (#2) |
| API | FeedCheck provides a REST API for integrating review management into other platforms, using Basic Authentication with a secret API key. | Superchat exposes a unified REST API for WhatsApp, Instagram, SMS, email and other connected channels. |
| Founded | 2016 | 2020 |
| Free plan | No | Yes |
| Headquarters | Bucharest, Romania | Berlin, Germany |
| Integrations | The integration page describes connections with Slack, Zendesk, Grow, email alerts, and Twilio. | Official pages advertise more than 30 integrations, including HubSpot and Shopify, with Zapier and Make options. |
| Monitoring alerts | Yes | Yes |
| Review sources | Amazon,BestBuy,Target,Google Maps,TripAdvisor,Trustpilot,Google Play,Apple App Store,Windows Store | Google,ProvenExpert,Trustpilot,and custom links |
| Support | All three pricing tiers list 24/7 human support, not AI. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.