Feefo vs Junip
Feefo
business.feefo.com
Junip
junip.coSide by side
| Figure | Feefo | Junip |
|---|---|---|
| Price from | £149/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Review Generation Software | 7.9 (#13) | 8.8 (#4) |
| Spec score · Product Review Software | 7.9 (#12) | 8.8 (#3) |
| Audience | Feefo says its packages are designed for businesses of different sizes and names retail, travel, automotive, and finance among the sectors it serves. | Junip is built for ecommerce brands and its Shopify integration uses existing product and customer data. |
| Headquarters | Petersfield, Hampshire, UK | 101 Spadina Avenue, Unit 207, Toronto, Ontario, Canada |
| Integrations | Feefo lists more than 600 integrations, including HubSpot, Klaviyo, Salesforce, Shopify, and WooCommerce. | Listed integrations include Shopify Flow, Attentive, Drip, Klaviyo, Omnisend, Postscript, Gorgias, Rivo, Rebuy, Replo, Rush and Wonderment. |
| Product | Feefo collects and displays verified product and service reviews for businesses. | Junip helps businesses gather and display customer product reviews across storefront, search, and social channels. |
| Review management | Users can manage and respond to reviews from Feefo Hub, and genuine negative reviews cannot be deleted. | Features include analytics, public replies, customer editing, review tagging, and search and filtering. |
| Security | Feefo says it received ISO 27001 certification in 2022. | Junip's security measures describe encryption for data at rest and in transit, access controls, backups, and customer data segregation. |
| Support | The pricing page lists 24/7 AI live chat, knowledge base, video walkthroughs, and UK/US business-hours phone, live chat, and email support. | The pricing page lists email and chat support, with limited support on the Free plan. |
Plans
In their own words
Junip
Junip helps ecommerce businesses collect customer product reviews and show them across storefront, search and social channels. Automated review requests and unlimited orders are included on every plan. Mobile-oriented forms support photo and video reviews; websites can display reviews in customizable widgets, media galleries and carousels. Review management tools include analytics, public replies, customer editing, tagging, search and filtering. Listed integrations include Shopify, Klaviyo, Omnisend, Postscript, Drip, Attentive and Shopify Flow. Reviews can be syndicated to Google, Meta Shops, TikTok Shop, Shop App and Bazaarvoice. Junip documents APIs for app integrations, review analysis and replies, webhooks and custom displays. It describes encryption for data at rest and in transit, access controls, backups and customer-data segregation. Plans are Free at free, Core at $29 a month, Growth at $79 a month and Premium at $299 a month; a 7-day trial is listed. Free has limited support and one storefront. Premium includes three storefronts, with additional stores priced at $99/mo each.