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Feefo
business.feefo.com
Spec sheet
- Product
- Feefo collects and displays verified product and service reviews for businesses.Read 4 Oct 2026 · business.feefo.com
- Audience
- Feefo says its packages are designed for businesses of different sizes and names retail, travel, automotive, and finance among the sectors it serves.Read 4 Oct 2026 · business.feefo.com
- Free plan
- NoRead 22 Sep 2026 · business.feefo.com
- Integrations
- Feefo lists more than 600 integrations, including HubSpot, Klaviyo, Salesforce, Shopify, and WooCommerce.Read 4 Oct 2026 · business.feefo.com
- Security
- Feefo says it received ISO 27001 certification in 2022.Read 4 Oct 2026 · business.feefo.com
- Support
- The pricing page lists 24/7 AI live chat, knowledge base, video walkthroughs, and UK/US business-hours phone, live chat, and email support.Read 4 Oct 2026 · business.feefo.com
- Headquarters
- Petersfield, Hampshire, UKRead 28 Sep 2026 · business.feefo.com
- Founded
- 2006Read 28 Sep 2026 · business.feefo.com
- APIs
- The pricing page describes APIs for uploading sale information and retrieving review content, plus webhooks for feedback updates.Read 4 Oct 2026 · business.feefo.com
- Authentication
- Multi-factor authentication is listed as a security feature, and SSO is supported as a Plus package feature.Read 4 Oct 2026 · business.feefo.com
- Campaign tools
- The platform supports scheduled requests, reminders, public or private campaigns, and custom questions.Read 4 Oct 2026 · business.feefo.com
- Collection channels
- Review requests can be collected through email, in-mail, SMS, and WhatsApp.Read 4 Oct 2026 · business.feefo.com
- Integration setup
- Feefo describes its Integration Hub as a no-code tool with one-click templates and a visual flow builder.Read 4 Oct 2026 · business.feefo.com
- Limits
- Essentials includes three user seats and Enhanced includes five; Plus includes unlimited seats.Read 4 Oct 2026 · business.feefo.com
- Review management
- Users can manage and respond to reviews from Feefo Hub, and genuine negative reviews cannot be deleted.Read 4 Oct 2026 · business.feefo.com
- Verified collection
- Feefo says it invites reviews only from customers with a confirmed transaction.Read 4 Oct 2026 · business.feefo.com
Plans and prices
Essentials £149 a month + VAT 200 email requests · 50 WhatsApp requests · 50 SMS requests · Product and service reviews · 10 on-site widgets · 50+ integrations Read 4 Oct 2026 · business.feefo.com
Enhanced £299 a month + VAT 500 email requests · 100 WhatsApp requests · 100 SMS requests · NPS · Custom surveys · 350+ integrations Read 4 Oct 2026 · business.feefo.com
Plus Priced on request Custom Bespoke features · Raw data API exports · SSO · 600+ enterprise integrations Read 4 Oct 2026 · business.feefo.com
Where Specifiction places it
- Review Generation Software#13 of 317.9
- Review Management Software#83 of 1647.9
- Product Review Software#12 of 237.9
- User-Generated Content Platforms#7 of 137.9
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