Feefo vs Loox
Feefo
business.feefo.com
Loox
loox.appSide by side
| Figure | Feefo | Loox |
|---|---|---|
| Price from | £149/mo | $49.99/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Review Generation Software | 7.9 (#13) | 8.1 (#12) |
| Spec score · Review Management Software | 7.9 (#83) | 8.4 (#30) |
| Spec score · Product Review Software | 7.9 (#12) | 8.1 (#10) |
| Founded | 2006 | 2016 |
| Free plan | No | Yes |
| Integrations | Feefo lists more than 600 integrations, including HubSpot, Klaviyo, Salesforce, Shopify, and WooCommerce. | The integrations page lists TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo among its integrations. |
| Product | Feefo collects and displays verified product and service reviews for businesses. | Loox is a Shopify app for visual product reviews in the Reviews & UGC category. |
| Support | The pricing page lists 24/7 AI live chat, knowledge base, video walkthroughs, and UK/US business-hours phone, live chat, and email support. | Loox says its support team works around the clock and is available to answer questions before signup. |
Plans
Loox
- BeginnerFree
- Convert$49.99 a month
- Unlimited$299.99 a month
- BeginnerPrice not published
In their own words
Loox
Loox is a Shopify app for collecting and displaying product reviews and visual user-generated content. It automates email review requests, with delivery-based timing, and accepts photo and video reviews through links and QR codes. Storefronts can use more than 15 customizable, mobile-optimized widgets, including galleries, carousels, pop-ups, and rating displays. AI features sort reviews, surface highlights and stories, create summaries and translations, suggest replies, and generate image alt text. Referral prompts can appear on-site, after purchase, or after a review submission. Listed integrations include TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo. An API and webhooks support programmatic access to review data, custom widgets, integrations, and workflows. The maker describes its theme widgets and pages as a no-code solution and says the app is exclusive to Shopify. Loox offers a free plan and free trial. Convert costs $49.99 a month and Unlimited costs $299.99 a month, with Shopify’s 30-day billing period and cancellation available at any time.