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Feelingstream vs Symbl.ai

Feelingstream

feelingstream.com

Symbl.ai

symbl.ai

Side by side

FigureFeelingstreamSymbl.ai
Price from—Free
Free plan—Yes
Free trial——
Open source——
WebYesYes
WindowsYes—
macOSYes—
iOS—Yes
Android—Yes
APIYesYes
Self-hostedYesYes
Plans published03
Spec score · Speech Analytics Software7.7 (#8)7.6 (#14)
DeploymentThe maker lists on-premises and closed-cloud deployment options.The pricing page says Enterprise customers can deploy in a private environment.
IntegrationsThe maker lists Genesys, SAP, Wildix, Zendesk, REST API, Microsoft Azure, and AWS integrations.The integrations page describes CRM, business intelligence, virtual meeting platform, and data store integrations, and names BigQuery, Google Cloud Storage, Snowflake, AWS S3, AWS Redshift, Databricks, and Microsoft SQL Server.
SecurityFeelingstream states it operates ISO 27001-certified information-security processes and keeps EU data in the EU.The security overview states that data at rest is encrypted with AES-256 and data in transit is protected with TLS encryption.

Plans

Feelingstream

No plans published.

Feelingstream pricing →

Symbl.ai

  • FreeFree
  • PayGFree
  • EnterprisePriced on request

Symbl.ai pricing →

In their own words

Feelingstream

Feelingstream has no write-up on Specifiction yet; its figures are above.

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Symbl.ai

Symbl.ai provides conversation intelligence APIs for enterprises building real-time AI agents and multimodal experiences. Its APIs analyze voice, video, and chat to extract transcripts, topics, action items, follow-ups, questions, trackers, summaries, sentiment, analytics, and entities. Nebula is Symbl.ai's conversation-focused language model for analyzing and generating conversation-centric text; its page states it can process up to 16,000 tokens and supports English, Spanish, French, German, Italian, and more. SDKs support adding conversation intelligence to web and mobile apps. Integrations span CRM, business intelligence, meeting platforms, and data stores including BigQuery, Google Cloud Storage, Snowflake, AWS S3, AWS Redshift, Databricks, and Microsoft SQL Server. A free plan includes up to 1,000 audio/video minutes and 10,000 text words per month, with other limits including five concurrent connections. Pay-as-you-go rates are also listed, while Enterprise pricing is custom and includes support, SLAs, and private-environment deployment. Data at rest is encrypted with AES-256 and data in transit with TLS. Conversations and processed intelligence are retained by default; audio recordings and voice streams are not stored.

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