Fergus vs Method: Field Services

Fergus is job management software for trades and service businesses, covering work from customer enquiry and quoting through scheduling and invoicing. Teams can prepare professional quotes and use a customisable calendar to assign jobs. Job Cards gather information such as quotes, purchase orders, costs, reporting, and customer details. The mobile app for iOS and Android supports quoting, invoicing, and job management, with real-time tracking of time, materials, and safety. Fergus lists recurring jobs, route optimisation, and offline mode. Accounting integrations with Xero, QuickBooks, and MYOB can sync business information. Supplier integrations can import invoices and match them to jobs; premium supplier connections add pricebook updates, purchase orders, and invoice reconciliation. A Zapier integration connects Fergus to more than 3,000 apps. The product is made by Fergus, headquartered in Auckland, New Zealand. Its 14-day free trial of Essentials starts without a credit card. Features are offered in set tiers rather than selected individually. Listed additional charges include certificates at $30 for 1–9 staff or $80 for 10+ staff, SMS at $15 per 100 texts, and credit-card payments at 2.95% + $0.30 per transaction. Local support in New Zealand, Australia, and the United Kingdom is available by phone, live chat, and email.

Method: Field Services helps service businesses manage customer requests, technician schedules, work orders and invoicing, with a two-way QuickBooks sync for estimates, invoices, payments and customer data. Its Work Orders app supports one-time and recurring jobs; the Field Crew app gives technicians a mobile view for calling customers, opening addresses in a map app, tracking time, collecting e-signatures, completing jobs and adding work order items. A Time Tracking app manages entries generated by Field Crew and syncs them with QuickBooks. Dispatchers can optimize routes by distance, travel time and highway preference, though routes do not account for live traffic, are limited to 30 work orders and cannot be planned on mobile. Other listed integrations include Gmail, Google Calendar, Mailchimp, Outlook, Zapier and an API. The service works in a mobile browser and has Android and iOS apps. Pricing lists Field Crew Technician at $18 / month and Dispatcher at $59 / month, both billed monthly. A free trial is offered without commitment or a credit card.