Fergus vs SAWIN Service Automation

Fergus is job management software for trades and service businesses, covering work from customer enquiry and quoting through scheduling and invoicing. Teams can prepare professional quotes and use a customisable calendar to assign jobs. Job Cards gather information such as quotes, purchase orders, costs, reporting, and customer details. The mobile app for iOS and Android supports quoting, invoicing, and job management, with real-time tracking of time, materials, and safety. Fergus lists recurring jobs, route optimisation, and offline mode. Accounting integrations with Xero, QuickBooks, and MYOB can sync business information. Supplier integrations can import invoices and match them to jobs; premium supplier connections add pricebook updates, purchase orders, and invoice reconciliation. A Zapier integration connects Fergus to more than 3,000 apps. The product is made by Fergus, headquartered in Auckland, New Zealand. Its 14-day free trial of Essentials starts without a credit card. Features are offered in set tiers rather than selected individually. Listed additional charges include certificates at $30 for 1–9 staff or $80 for 10+ staff, SMS at $15 per 100 texts, and credit-card payments at 2.95% + $0.30 per transaction. Local support in New Zealand, Australia, and the United Kingdom is available by phone, live chat, and email.

SAWIN Service Automation is field service management software for plumbing and other home-service contractors. Its workflows cover scheduling, dispatching, invoicing, payroll, time management and reporting. Technicians using the mobile application can receive assignments, view directions, add photos and notes, capture signatures and send invoices. SAWIN synchronizes customers, products, services, deposits, invoices and payments with QuickBooks; SAWIN Enterprise also names Sage Intacct. GPS fleet tracking shows vehicle locations in real time and can share technician ETAs with customers. Contractors can manage maintenance agreements, recurring appointments and field-service memberships. Phone-system interfaces can book work orders for incoming calls. Enterprise is described as a self-hosted platform with a financial and accounting backend for commercial and residential HVAC, plumbing, electrical and other field-service businesses. MobileTech is listed for Android and iPhone or iPad. Pricing is on request.