Fergus vs ServiceM8

Fergus is job management software for trades and service businesses, covering work from customer enquiry and quoting through scheduling and invoicing. Teams can prepare professional quotes and use a customisable calendar to assign jobs. Job Cards gather information such as quotes, purchase orders, costs, reporting, and customer details. The mobile app for iOS and Android supports quoting, invoicing, and job management, with real-time tracking of time, materials, and safety. Fergus lists recurring jobs, route optimisation, and offline mode. Accounting integrations with Xero, QuickBooks, and MYOB can sync business information. Supplier integrations can import invoices and match them to jobs; premium supplier connections add pricebook updates, purchase orders, and invoice reconciliation. A Zapier integration connects Fergus to more than 3,000 apps. The product is made by Fergus, headquartered in Auckland, New Zealand. Its 14-day free trial of Essentials starts without a credit card. Features are offered in set tiers rather than selected individually. Listed additional charges include certificates at $30 for 1–9 staff or $80 for 10+ staff, SMS at $15 per 100 texts, and credit-card payments at 2.95% + $0.30 per transaction. Local support in New Zealand, Australia, and the United Kingdom is available by phone, live chat, and email.

ServiceM8 is job management software for contractors, with tools for recurring jobs, route optimization, invoicing and payments. Teams can track staff locations and job progress, use messaging and activity feeds, and manage timesheets. Customers have a portal, and the service supports offline use. Contractors can accept card payments on site, online or through Tap to Pay on iPhone. Accounting integrations include Xero, QuickBooks Online and MYOB; other listed connections include Mailchimp, Deputy, n8n, Zapier, add-ons and a REST API. Security features include two-step authentication and a 90-day account activity log. ServiceM8 is listed for Android, iOS and macOS, and its desktop app is available for Mac or PC. The free plan covers one user and 30 jobs per month, with SMS at 10c per message. Paid plans provide unlimited users and range from $29 to $349 per month; prices are in AUD and include GST. A 14-day trial is listed, and the homepage says there are no hidden fees or contracts.