Fider vs Harvestr
Fider
fider.ioHarvestr
harvestr.ioSide by side
| Figure | Fider | Harvestr |
|---|---|---|
| Price from | $25/mo | $65/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Product Management Software | 8.3 (#9) | 8.2 (#11) |
| Purpose | Fider lets customers submit product feedback and feature requests, and vote on product direction. | Harvestr describes itself as a product feedback intelligence platform for B2B SaaS that connects feedback and revenue data to product decisions. |
| Support | Fider offers support by email at [email protected] and says replies may take up to 48 hours because it has no dedicated support team. | The feature comparison lists live chat support and a self-serve knowledge base, with priority support for Elite. |
Plans
In their own words
Fider
Fider is an open source platform for collecting customer feedback and feature requests through a shared board. Customers can submit ideas, discuss suggestions, and vote on product direction. The free plan includes unlimited customers, members, feedback, discussion, and voting under a fair use policy of 250 feedback requests, plus customization, multiple languages, and integrations. Pro costs $25 a month, billed month-to-month, and adds content moderation and unlimited feedback items; the pricing FAQ also mentions SEO indexing. Fider runs on the web and supports API, Linux, and self-hosted deployments. Its API covers posts, votes, comments, users, tags, and invitations, with guides for webhooks and OAuth. Users can choose self-service cloud hosting or deploy on their own infrastructure, with Docker recommended and guides for Coolify, AWS, Azure, and Heroku. Fider describes audiences including product managers, customer success teams, startups, SaaS businesses, mobile app companies, and game developers. Support is by email, with replies potentially taking up to 48 hours.