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Fider

fider.io

From $25/mo Free plan WebLinuxAPISelf-hosted
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Spec score 8.3 #9 of 37 in Product Management Software

What it is

Fider is an open source platform for collecting customer feedback and feature requests through a shared board. Customers can submit ideas, discuss suggestions, and vote on product direction. The free plan includes unlimited customers, members, feedback, discussion, and voting under a fair use policy of 250 feedback requests, plus customization, multiple languages, and integrations. Pro costs $25 a month, billed month-to-month, and adds content moderation and unlimited feedback items; the pricing FAQ also mentions SEO indexing. Fider runs on the web and supports API, Linux, and self-hosted deployments. Its API covers posts, votes, comments, users, tags, and invitations, with guides for webhooks and OAuth. Users can choose self-service cloud hosting or deploy on their own infrastructure, with Docker recommended and guides for Coolify, AWS, Azure, and Heroku. Fider describes audiences including product managers, customer success teams, startups, SaaS businesses, mobile app companies, and game developers. Support is by email, with replies potentially taking up to 48 hours.

Spec sheet

Purpose
Fider lets customers submit product feedback and feature requests, and vote on product direction.Read 5 Oct 2026 · fider.io
Support
Fider offers support by email at [email protected] and says replies may take up to 48 hours because it has no dedicated support team.Read 5 Oct 2026 · fider.io
Access and staff controls
The security policy describes passwordless email one-time-code login, admin SSO, staff role-based access controls, and two-factor authentication for internal and external services.Read 5 Oct 2026 · fider.io
API and integrations
Fider documents an API for posts, votes, comments, users, tags, and invitations, and provides guides for webhooks and OAuth.Read 5 Oct 2026 · docs.fider.io
Boards and voting
Users can submit ideas and vote on suggestions on a shared feedback board.Read 5 Oct 2026 · fider.io
Cloud hosting and encryption
Fider says its cloud service is hosted on AWS in New York and uses HTTPS, encryption in transit, and encryption at rest.Read 5 Oct 2026 · fider.io
Data handling
Fider says it minimizes collected data, deletes personal data when no longer required, and provides tools to export data or request permanent erasure.Read 5 Oct 2026 · fider.io
Free tier features
The free plan includes unlimited customers, feedback, discussion, voting, and members, plus customization, multiple languages, and integration capabilities.Read 5 Oct 2026 · fider.io
Open source
Fider's documentation describes it as an open source platform for customer feedback.Read 5 Oct 2026 · docs.fider.io
Pro features
The Pro plan includes content moderation and unlimited feedback items; the pricing FAQ also mentions SEO indexing.Read 5 Oct 2026 · fider.io
Self-hosting
Fider can be hosted on a user's own infrastructure, with Docker as the maker's recommended approach and guides for Coolify, AWS, Azure, and Heroku.Read 5 Oct 2026 · docs.fider.io
Self-service setup
Fider describes itself as self-service and says users can create an account, adjust branding, and share a feedback link without technical setup.Read 5 Oct 2026 · fider.io
Who it serves
Fider says it works for product managers, customer success teams, startups, SaaS businesses, mobile app companies, and game developers.Read 5 Oct 2026 · fider.io

Plans and prices

Free Free fair use policy of 250 feedback requests · unlimited users and members Read 5 Oct 2026 · fider.io
Pro $25 a month month-to-month unlimited feedback items · content moderation Read 5 Oct 2026 · fider.io

Every Fider plan and price →

Strong points and limits

Strong points

  • Open source feedback platform
  • Free tier includes voting and discussion
  • API covers posts, votes, and comments
  • Self-hosting and cloud options
  • Supports multiple languages and customization

Limits

  • Free tier has a 250-request fair-use policy
  • Pro costs $25 a month
  • Support replies may take up to 48 hours
  • No free trial is listed

Who it suits

Fider suits teams that need a public or shared feedback board with voting and discussion. It fits product, customer-success, startup, SaaS, mobile-app, and game-development workflows, including self-hosting requirements.

Verdict

Fider combines a feedback portal with voting, integrations, and deployment flexibility. Its free plan covers core collection work, while Pro adds moderation and unlimited feedback items.

Where Specifiction places it

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