Field Agent vs Hyperspace
Field Agent
app.fieldagent.net
Hyperspace
hyperspace.gmbhSide by side
| Figure | Field Agent | Hyperspace |
|---|---|---|
| Price from | Free | €55/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 5 |
| Spec score · Mystery Shopping Software | 8.3 (#4) | 8.7 (#3) |
| Founded | 2010 | 1998 |
| Headquarters | Fayetteville, Arkansas, United States | Schortens-Roffhausen, Germany |
| Purpose | Field Agent connects brands and retailers with people who collect photos, opinions, and other information while shopping in stores and online. | The software supports mystery shopping programmes with shopper briefings, scheduling, mobile capture, media and analytics for tracking customer experience across locations and channels. |
| Security | Field Agent says information in transmission is protected with Secure Socket Layer software that encrypts submitted information. | The features page lists SSL encryption, protection against scripting attacks and SQL injection, and password encryption. |
| Support | The maker provides an Agent Help Center covering sign-up, cash-out, account questions, app features, jobs, and troubleshooting. | Cloud tenants receive updates, patches and technical support; the team also offers setup, data migration and user training. |
Plans
Hyperspace
- Economy€55 a month
- Business€329 a month
- Enterprise€549 a month
- hyperspace Franchise Manager (Enterprise Edition, own-server purchase)€33,333, paid once
- hyperspace Franchise Manager Enterprise Edition purchase€33,333, paid once
In their own words
Field Agent
Field Agent connects brands and retailers with people who gather information while shopping in stores or online. Its app offers audits, surveys, Buy & Trys, ratings and reviews, Eye Spys, scavenger hunts, and mystery shops. Agents reserve and complete a job, submit it for review, and receive cash after approval. Listed retail locations include Walgreens, 7-Eleven, Dollar General, Albertsons, McDonald's, Best Buy, Kroger, Target, Kohl's, Publix, Costco, and CVS. Supported countries include Australia, Canada, Ecuador, Mexico, South Africa, Spain, Great Britain, and the United States. Field Agent provides Android, iOS, web, and API access; the API can create jobs, manage templates, launch projects, retrieve results, and optionally use webhooks. The app plan is listed at free. Registration is limited to people aged 18 or older. Field Agent says it encrypts information in transmission and does not sell users' personal information. It may use Plaid to verify bank information and Dwolla to send credit transfers to agents' financial-institution accounts. Denied submissions are not paid.
Hyperspace
Hyperspace has no write-up on Specifiction yet; its figures are above.