Field Agent vs Mebius

Field Agent connects brands and retailers with people who gather information while shopping in stores or online. Its app offers audits, surveys, Buy & Trys, ratings and reviews, Eye Spys, scavenger hunts, and mystery shops. Agents reserve and complete a job, submit it for review, and receive cash after approval. Listed retail locations include Walgreens, 7-Eleven, Dollar General, Albertsons, McDonald's, Best Buy, Kroger, Target, Kohl's, Publix, Costco, and CVS. Supported countries include Australia, Canada, Ecuador, Mexico, South Africa, Spain, Great Britain, and the United States. Field Agent provides Android, iOS, web, and API access; the API can create jobs, manage templates, launch projects, retrieve results, and optionally use webhooks. The app plan is listed at free. Registration is limited to people aged 18 or older. Field Agent says it encrypts information in transmission and does not sell users' personal information. It may use Plaid to verify bank information and Dwolla to send credit transfers to agents' financial-institution accounts. Denied submissions are not paid.

Mebius is a web-based retail intelligence platform combining mystery shopping, Voice of Customer, audits and compliance, and field training. It measures customer interactions and turns observations into actions aimed at improving customer numbers and average basket size. Mystery shopping can cover stores, calls, web journeys, repairs, test drives, declared visits, dealer networks, and competitors. Mebius describes a field of 120,000 shoppers, automatic app validation, three quality-control levels, and a first field reading within seven days of kickoff. Voice of Customer analyzes reviews from Google, TripAdvisor, Trustpilot, Reddit, and Facebook, combines in-store QR feedback with NPS micro-surveys, and gathers employee feedback through WhatsApp. Audit checks can include brand standards, HACCP, hygiene, stock, age-restricted sales, and regulated financial sales, with photos and traceability. Best-Seller delivers mobile-first micro-learning triggered by measured gaps. Integrations include Shopmetrics, Sassie, a REST API, webhooks, and OAuth 2.0 SSO. Pricing is available on request; the Voice of Customer plan is billed as a fixed cost per store, with a free pilot available.