Field Ascend vs LiftGrid
Field Ascend
field-ascend.com
LiftGrid
getliftgrid.comSide by side
| Figure | Field Ascend | LiftGrid |
|---|---|---|
| Price from | $13/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Elevator Service Software | 8.2 (#6) | 8.0 (#10) |
| Purpose | Field Ascend helps elevator contractors manage maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices and asset history in one field service platform. | LiftGrid is an elevator maintenance and operations platform built for elevator service companies. |
| Security | The security page says browser and mobile traffic uses HTTPS/TLS, data is encrypted at rest by managed database and document-storage platforms, and access is scoped by tenant and user permissions. | LiftGrid says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that passwords are stored as bcrypt hashes. |
| Support | The free trial includes email support, and the Custom plan offers more tailored onboarding support. | The contact page says technical support tickets are answered within four hours on business days and within 24 hours on weekends. |
Plans
LiftGrid
- Starter$89 a month
- Pro$219 a month
- Business$499 a month
- EnterprisePriced on request
In their own words
Field Ascend
Field Ascend is a field service platform for elevator contractors managing maintenance visits, emergency repairs, inspections, dispatch, work orders, quotes, invoices, and asset history. Technicians using Android or iOS can view job details, add notes and photos, complete checklists, collect signatures, and update job status. Elevator workflows cover recurring preventive maintenance, urgent breakdown dispatch, and follow-up repairs for defects or deficiencies. Customer sites and elevator assets can be connected to earlier visits, records, and follow-up work. The mobile app stores jobs, checklists, photos, signatures, and time entries locally, then queues them to sync when connectivity returns. AI-assisted tools draft quotes and reports, analyze purchase orders, and suggest job assignments; users confirm suggested technician assignments. Where configured, QuickBooks Online workflows can sync customers, invoices, products or services, and payment status. Pro costs $13 per user per month, with a three-user minimum. A 30-day trial requires a card at sign-up. Teams may still need to maintain their own applicable compliance processes; the product is not a replacement for professional compliance judgment.
LiftGrid
LiftGrid is a maintenance and operations platform for elevator service companies. It covers preventive maintenance, fault work orders, inspections and compliance, technician field work, invoicing, and customer communication. The native Android technician app supports offline job completion, inspection checklists, photo evidence, digital signatures, and parts logging. Checklists include EN-81 and A17.1 standards, with photos and signatures saved per job. The default deployment is cloud SaaS; private cloud and on-premises options are available on annual Enterprise contracts. Listed integrations include WhatsApp, SMS, SMTP, and Google Calendar. The Paraşüt accounting connector is live, while SAP, Logo, and QuickBooks are roadmap items. Payments are collected through PayTR, with payment links available by SMS, WhatsApp, or email. The trial provides full platform access for 14 days without a credit card. Monthly plans listed are Starter at 89.00 USD, Pro at 219.00 USD, and Business at 499.00 USD. iOS is in development, with a waitlist available.