Field Force Tracker vs LiftGrid
Field Force Tracker
fieldforcetracker.com
LiftGrid
getliftgrid.comSide by side
| Figure | Field Force Tracker | LiftGrid |
|---|---|---|
| Price from | $59.99/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 4 |
| Spec score · Elevator Service Software | 8.1 (#6) | 8.0 (#9) |
| Headquarters | Princeton Junction, New Jersey, USA | İzmir, Turkey |
| Integrations | The maker lists native QuickBooks Online and Desktop integration, and names Xero, Wave, Sage, Zapier, and Make.com among its integration options. | The pricing page lists WhatsApp, SMS, SMTP, and Google Calendar integrations, while its REST API and webhooks are marked coming soon. |
| Purpose | Field Force Tracker is field service management software for service businesses to manage customer data, schedule employee jobs, create estimates and invoices, track payments, and view operations. | LiftGrid is an elevator maintenance and operations platform built for elevator service companies. |
| Security | The security page lists AES-256 encryption for stored data, audit logs, IP restrictions, two-factor authentication, monitoring, and regular penetration scanning. | LiftGrid says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that passwords are stored as bcrypt hashes. |
| Support | The pricing page says subscriptions include 24/7 operations and support, upgrades, and enhancements; the support page lists weekday expert support hours of Monday through Friday, 8:30 a.m. to 5:30 p.m. EST. | The contact page says technical support tickets are answered within four hours on business days and within 24 hours on weekends. |
Plans
Field Force Tracker
- Starter Plan$59.99 a month
- Professional Business PlansPrice not published
LiftGrid
- Starter$89 a month
- Pro$219 a month
- Business$499 a month
- EnterprisePriced on request
In their own words
Field Force Tracker
Field Force Tracker is field service management software for organizing customer data, employee jobs, estimates, invoices, payments, and operations. Its feature list includes work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms. Native iPhone and Android apps let technicians manage or reschedule jobs, prepare quotes and invoices, collect payments, and access service information. Some job and scheduling data remains viewable offline, with notes and photos queued until connectivity returns; inventory levels and live payments require a connection. Integrations include QuickBooks Online and Desktop, plus Xero, Wave, Sage, Zapier, and Make.com. Optional API access is limited to certain accounts and plans, with webhooks currently offered for job statuses. Pricing starts at $24.99/user/mo, with a 14-day trial and no free plan. The Starter Plan costs $59.99 a month for two users, one Admin and one Mobile, and optional industry modules; a one-time onboarding, setup, and data import fee applies.
LiftGrid
LiftGrid is a maintenance and operations platform for elevator service companies. It covers preventive maintenance, fault work orders, inspections and compliance, technician field work, invoicing, and customer communication. The native Android technician app supports offline job completion, inspection checklists, photo evidence, digital signatures, and parts logging. Checklists include EN-81 and A17.1 standards, with photos and signatures saved per job. The default deployment is cloud SaaS; private cloud and on-premises options are available on annual Enterprise contracts. Listed integrations include WhatsApp, SMS, SMTP, and Google Calendar. The Paraşüt accounting connector is live, while SAP, Logo, and QuickBooks are roadmap items. Payments are collected through PayTR, with payment links available by SMS, WhatsApp, or email. The trial provides full platform access for 14 days without a credit card. Monthly plans listed are Starter at 89.00 USD, Pro at 219.00 USD, and Business at 499.00 USD. iOS is in development, with a waitlist available.