Field Force Tracker
fieldforcetracker.com
What it is
Field Force Tracker is field service management software for organizing customer data, employee jobs, estimates, invoices, payments, and operations. Its feature list includes work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms. Native iPhone and Android apps let technicians manage or reschedule jobs, prepare quotes and invoices, collect payments, and access service information. Some job and scheduling data remains viewable offline, with notes and photos queued until connectivity returns; inventory levels and live payments require a connection. Integrations include QuickBooks Online and Desktop, plus Xero, Wave, Sage, Zapier, and Make.com. Optional API access is limited to certain accounts and plans, with webhooks currently offered for job statuses. Pricing starts at $24.99/user/mo, with a 14-day trial and no free plan. The Starter Plan costs $59.99 a month for two users, one Admin and one Mobile, and optional industry modules; a one-time onboarding, setup, and data import fee applies.
Spec sheet
- Purpose
- Field Force Tracker is field service management software for service businesses to manage customer data, schedule employee jobs, create estimates and invoices, track payments, and view operations.Read 8 Oct 2026 · fieldforcetracker.com
- Integrations
- The maker lists native QuickBooks Online and Desktop integration, and names Xero, Wave, Sage, Zapier, and Make.com among its integration options.Read 8 Oct 2026 · fieldforcetracker.com
- Security
- The security page lists AES-256 encryption for stored data, audit logs, IP restrictions, two-factor authentication, monitoring, and regular penetration scanning.Read 8 Oct 2026 · fieldforcetracker.com
- Support
- The pricing page says subscriptions include 24/7 operations and support, upgrades, and enhancements; the support page lists weekday expert support hours of Monday through Friday, 8:30 a.m. to 5:30 p.m. EST.Read 8 Oct 2026 · fieldforcetracker.com
- Headquarters
- Princeton Junction, New Jersey, USARead 28 Sep 2026 · fieldforcetracker.com
- Company
- Field Force Tracker is developed and supported by Rapidsoft Systems Inc., which the maker describes as based in Princeton, New Jersey, with offices in the USA, India, and UAE.Read 8 Oct 2026 · fieldforcetracker.com
- API limits
- API access is optional and available only to certain accounts and plans; the page says webhooks are currently offered for job statuses only.Read 8 Oct 2026 · fieldforcetracker.com
- Backups
- The maker says data is backed up in real time across multiple servers.Read 8 Oct 2026 · fieldforcetracker.com
- Core features
- Its listed features include work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms.Read 8 Oct 2026 · fieldforcetracker.com
- Industries
- The maker identifies HVAC, plumbing, security, fire alarms, elevators, copiers, office automation, and industrial equipment repair businesses among its target industries.Read 8 Oct 2026 · fieldforcetracker.com
- Mobile app
- Native apps for iPhone and Android let technicians manage jobs, create or reschedule jobs, prepare quotes and invoices, collect payments, and access service information.Read 8 Oct 2026 · fieldforcetracker.com
- Offline use
- Some job and scheduling data can be viewed without network access, and notes or photos can be queued until connectivity returns; inventory levels and live payments require a connection.Read 8 Oct 2026 · fieldforcetracker.com
- Pricing conditions
- The maker says a paid plan requires at least one office user to purchase field employee licenses, while it lists no limit on the number of field employee licenses.Read 8 Oct 2026 · fieldforcetracker.com
Plans and prices
Strong points and limits
Strong points
- Native iPhone and Android apps
- Supports offline notes and photos
- QuickBooks integrations are listed
- Includes scheduling, dispatch, and invoicing
- 14-day trial available
Limits
- No free plan
- Inventory and live payments need connectivity
- API access is limited to some plans
- Starter Plan has a setup fee
Who it suits
It suits service businesses such as HVAC, plumbing, security, fire alarm, elevator, copier, office automation, and industrial equipment repair companies. Teams needing mobile technician work, scheduling, billing, and service records can use its listed tools.
Verdict
Field Force Tracker covers core field-service coordination from dispatch through invoicing and payment collection. Its mobile apps and selected offline features help technicians, but connectivity and plan limits matter for API, inventory, and payment workflows.
Where Specifiction places it
- Elevator Service Software#7 of 248.1