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SPECIFICTION
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ElevatorApp

elevatorapp.com

Web
Visit elevatorapp.com
Spec score 8.0 #9 of 24 in Elevator Service Software

What it is

ElevatorApp is a web service for building owners and managers who need independent elevator guidance and maintenance oversight. Its software tracks service, testing, and inspections in real time, with dashboards, automated alerts, and standard or customizable reports. Users can record service history, testing due dates, inspection dates, callback data, assets, preventive maintenance, inspection workflows, and compliance records. The company also reviews proposals, invoices, and maintenance contracts, and offers equipment audits, inspection help, modernization guidance, and expert advice. Maintenance on Demand connects building owners with elevator service providers while retaining digital photos and service records. Dispatch coordination is available 24/7 nationwide through a real coordinator; a one-time dispatch fee is confirmed before approval, while repairs are billed separately by the provider. Pricing varies by building and service, is available on request, and is shown before payment. Dispatch support is listed at (727) 940-2012 and [email protected].

Spec sheet

Purpose
ElevatorApp provides building owners and managers with independent elevator guidance and maintenance management.Read 7 Oct 2026 · elevatorapp.com
Intended users
The software license identifies property owners, property managers, and elevator service providers as possible users.Read 7 Oct 2026 · elevatorapp.com
Support
ElevatorApp lists dispatch support at (727) 940-2012 and [email protected].Read 7 Oct 2026 · elevatorapp.com
Contract review
Its maintenance contract review helps customers understand what they are paying for and what the provider is obligated to do.Read 7 Oct 2026 · elevatorapp.com
Data handling
The software license allows Jaka LLC to process user-provided maintenance, inspection, and elevator data to provide its services and analyze equipment performance.Read 7 Oct 2026 · elevatorapp.com
Dispatch fee
Dispatch coordination has a one-time fee confirmed before approval, while repair work is billed separately by the service provider.Read 7 Oct 2026 · elevatorapp.com
Equipment and modernization
The company offers equipment audits and guidance to help owners evaluate modernization decisions.Read 7 Oct 2026 · elevatorapp.com
Intended customers
The site lists commercial buildings, hotels, apartments, condos, senior living, medical offices, retail, education, houses of worship, and municipal buildings among its audiences.Read 7 Oct 2026 · elevatorapp.com
Maintenance on demand
Maintenance on Demand connects buildings seeking elevator help with local service providers.Read 7 Oct 2026 · elevatorapp.com
Other services
ElevatorApp offers proposal and invoice reviews, maintenance contract reviews, equipment audits, inspection help, modernization guidance, and expert advice.Read 7 Oct 2026 · elevatorapp.com
Payment processing
The software license names Stripe as the third-party payment processor for software payments.Read 7 Oct 2026 · elevatorapp.com
Pricing
Pricing is tailored to the building and service, with the cost shown before the customer pays.Read 7 Oct 2026 · elevatorapp.com
Proposal and invoice review
ElevatorApp reviews proposals and invoices to explain whether work is covered by the maintenance contract and whether the provider is obligated to perform it.Read 7 Oct 2026 · elevatorapp.com
Provider fees
The service-provider page says joining is free during launch, with no membership or lead fees, and providers keep 100% of their quoted price.Read 7 Oct 2026 · elevatorapp.com
Provider payment and records
Providers receive payment by direct deposit after the job, and work records sync to the building’s compliance file.Read 7 Oct 2026 · elevatorapp.com
Provider requirements
Maintenance on Demand providers are vetted for an active state elevator contractor license, current insurance, business history, team size, and coverage area.Read 7 Oct 2026 · elevatorapp.com
Reporting and alerts
The app includes standard and customizable reports, automated alerts, and dashboards.Read 7 Oct 2026 · elevatorapp.com
Security and privacy
The privacy policy says the company takes appropriate measures to protect personal information but cannot guarantee those measures will always prevent unauthorized access.Read 7 Oct 2026 · elevatorapp.com
Service coordination
Its service dispatch is available 24/7 nationwide, with a real coordinator arranging service with the building’s current provider or another qualified team.Read 7 Oct 2026 · elevatorapp.com
Service limits
ElevatorApp says its advisory services rely on information supplied by the user and are not legal, engineering, technical, or code-compliance advice.Read 7 Oct 2026 · elevatorapp.com
Service records
Users can track service records, testing due dates, inspection dates, and callback data.Read 7 Oct 2026 · elevatorapp.com
Software
ElevatorApp’s maintenance software tracks service, testing, and inspections in real time so building owners can hold vendors accountable.Read 7 Oct 2026 · elevatorapp.com
Software features
The maintenance software tracks service, testing, and inspections in real time.Read 7 Oct 2026 · elevatorapp.com

Plans and prices

ElevatorApp services Priced on request Pricing varies by building and service; the cost is shown up front as you choose a service. Tailored to the building and scope of work Read 7 Oct 2026 · elevatorapp.com

Every ElevatorApp plan and price →

Strong points and limits

Strong points

  • Real-time service, testing, and inspection tracking
  • Customizable reports and automated alerts
  • Asset, compliance, and preventive-maintenance records
  • 24/7 nationwide dispatch coordination
  • Provider records sync to compliance files

Limits

  • Pricing varies by building and service
  • Repair work billed separately by providers
  • Advisory services are not legal or engineering advice
  • Web platform only

Who it suits

The service is aimed at property owners, property managers, and elevator service providers. Listed settings include commercial buildings, hotels, apartments, condos, senior living, medical offices, retail, education, houses of worship, and municipal buildings.

Verdict

ElevatorApp combines maintenance records with contract, proposal, invoice, and dispatch services. Buyers should confirm scope and the one-time dispatch fee before approving coordination.

Where Specifiction places it

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