Field Force Tracker vs Zentid
Field Force Tracker
fieldforcetracker.comZentid
zentid.comSide by side
| Figure | Field Force Tracker | Zentid |
|---|---|---|
| Price from | $59.99/mo | 299 AED/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 8 |
| Spec score · Elevator Service Software | 8.1 (#6) | 8.3 (#4) |
| Headquarters | Princeton Junction, New Jersey, USA | LinkedIn lists headquarters in Qusais, Dubai, United Arab Emirates. |
| Integrations | The maker lists native QuickBooks Online and Desktop integration, and names Xero, Wave, Sage, Zapier, and Make.com among its integration options. | The home page shows integrations or connectors for Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks and Zendesk. |
| Offline use | Some job and scheduling data can be viewed without network access, and notes or photos can be queued until connectivity returns; inventory levels and live payments require a connection. | Technicians can work offline and their data syncs automatically when connectivity returns. |
| Security | The security page lists AES-256 encryption for stored data, audit logs, IP restrictions, two-factor authentication, monitoring, and regular penetration scanning. | Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups. |
| Support | The pricing page says subscriptions include 24/7 operations and support, upgrades, and enhancements; the support page lists weekday expert support hours of Monday through Friday, 8:30 a.m. to 5:30 p.m. EST. | Plan support ranges from community support to email, priority chat/call/email and 24x7 call/chat/email support. |
Plans
Field Force Tracker
- Starter Plan$59.99 a month
- Professional Business PlansPrice not published
Zentid
- Starter299 AED a month
- Starter Plan299 AED a month
- Essential699 AED a month
- Essential Plan699 AED a month
- Growth1,799 AED a month
- Growth Plan1,799 AED a month
- Scale2,999 AED a month
- Scale Plan2,999 AED a month
In their own words
Field Force Tracker
Field Force Tracker is field service management software for organizing customer data, employee jobs, estimates, invoices, payments, and operations. Its feature list includes work orders, dispatch, scheduling, inventory, quotes, invoices, contracts, reporting, employee tracking, and custom inspection forms. Native iPhone and Android apps let technicians manage or reschedule jobs, prepare quotes and invoices, collect payments, and access service information. Some job and scheduling data remains viewable offline, with notes and photos queued until connectivity returns; inventory levels and live payments require a connection. Integrations include QuickBooks Online and Desktop, plus Xero, Wave, Sage, Zapier, and Make.com. Optional API access is limited to certain accounts and plans, with webhooks currently offered for job statuses. Pricing starts at $24.99/user/mo, with a 14-day trial and no free plan. The Starter Plan costs $59.99 a month for two users, one Admin and one Mobile, and optional industry modules; a one-time onboarding, setup, and data import fee applies.
Zentid
Zentid Field OS combines field service, workforce management, CRM, and reporting for service businesses. Field Service covers work orders, SLAs, instant invoicing, contracts, and maintenance plans. Field Report supports digital forms, photos, and signatures, then produces branded PDFs automatically. Field Workforce includes job scheduling, live tracking, and an offline mobile app; technicians can keep working without connectivity, with data syncing when a connection returns. Zen AI can assist with scheduling, service reports, enquiries, and routine tasks. The maker lists integrations including Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks, and Zendesk. Every plan includes an open API and webhooks. The Field mobile app is available through the App Store and Google Play. Plans cost 299 AED a month for Starter, 699 AED a month for Essential, 1,799 AED a month for Growth, and 2,999 AED a month for Scale; prices exclude VAT. Plans have monthly WhatsApp conversation caps of 100, 300, 1,000, and 2,500 respectively. A free plan and free trial are available.