FieldAware vs Kickserv
FieldAware
fieldaware.com
Kickserv
kickserv.comSide by side
| Figure | FieldAware | Kickserv |
|---|---|---|
| Price from | — | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · HVAC Software | 8.3 (#11) | 8.8 (#1) |
| Spec score · Field Service Management Software | 8.1 (#41) | 8.8 (#14) |
| API | FieldAware says its open API can connect with most ERP, CRM, and financial systems. | A public version 2 API is offered as REST-style XML over HTTP with Basic Authentication and employee API tokens. |
| Customer portal | Yes | Yes |
| Founded | FieldAware says it was founded in 2011. | 2021 |
| Headquarters | Scottsdale, Arizona, United States | Denver, Colorado, United States |
| Integrations | The extensions page lists connectors for NetSuite, QuickBooks, and CentralBOS. | Native integrations listed include QuickBooks Online/Desktop, Stripe, Customer Lobby, Podium, Mailchimp and Google. |
| Invoicing and payments | Yes | Yes |
| Mobile platforms | both | both |
| Offline mode | Yes | No |
| Recurring jobs | Yes | Yes |
| Route optimization | Yes | Yes |
Plans
In their own words
FieldAware
FieldAware is field service management software for coordinating work between field technicians and back-office teams. It supports work orders, scheduling, dispatch, invoicing, reporting, and asset management, with route optimization and recurring jobs among its listed capabilities. Field staff can use the mobile app to view job details, custom checklists, customer information, work orders, and schedules. FieldAware says its native mobile apps let technicians access customer data offline. FieldAware Forms supports conditional logic, automatic calculations, and collection of signatures and photos. Connectors are listed for NetSuite, QuickBooks, and CentralBOS; its Open API supports bidirectional data transfer and connections to ERP, CRM, and accounting systems. A customer portal, invoicing and payments, and support for Android, iOS, and web are also listed. The maker names sectors including construction, facility and property management, equipment, health sciences and MedTech, and oil and gas. Pricing is on request. A free trial may be offered for a specified period, but no standard duration is stated.