FieldAware vs ServicePower
FieldAware
fieldaware.com
ServicePower
servicepower.comSide by side
| Figure | FieldAware | ServicePower |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 4 |
| Spec score · Dispatch Management Software | 8.2 (#9) | 8.3 (#7) |
| Spec score · Field Service Management Software | 8.1 (#41) | 8.8 (#12) |
| API | FieldAware says its open API can connect with most ERP, CRM, and financial systems. | The PlusOne Solutions API uses REST endpoints over HTTP with JSON payloads and JWT authentication, and supports compliance data such as screening, insurance, licenses, and verification. |
| Customer portal | Yes | Yes |
| Founded | FieldAware says it was founded in 2011. | G2 lists ServicePower as serving customers since 1996. |
| Headquarters | Scottsdale, Arizona, United States | McLean, Virginia, United States |
| Integrations | The extensions page lists connectors for NetSuite, QuickBooks, and CentralBOS. | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. |
| Invoicing and payments | Yes | Yes |
| Product | FieldAware is a field service management platform for coordinating work between field technicians and back-office teams. | ServicePower describes itself as an AI-powered field service management platform for enterprise organizations managing employed, contracted, or blended workforces. |
| Route optimization | Yes | Yes |
| Security | FieldAware’s security page states that it is GDPR compliant for customers covered by GDPR and links to a data processing addendum and GPS Insight Trust Center. | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. |
| Support | FieldAware says its live support team is available 24/7 by telephone, email, text, and web, with a self service portal for support cases. | The site directs servicers to a dedicated help center and lists customer support through its support portal. |
Plans
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
FieldAware
FieldAware is field service management software for coordinating work between field technicians and back-office teams. It supports work orders, scheduling, dispatch, invoicing, reporting, and asset management, with route optimization and recurring jobs among its listed capabilities. Field staff can use the mobile app to view job details, custom checklists, customer information, work orders, and schedules. FieldAware says its native mobile apps let technicians access customer data offline. FieldAware Forms supports conditional logic, automatic calculations, and collection of signatures and photos. Connectors are listed for NetSuite, QuickBooks, and CentralBOS; its Open API supports bidirectional data transfer and connections to ERP, CRM, and accounting systems. A customer portal, invoicing and payments, and support for Android, iOS, and web are also listed. The maker names sectors including construction, facility and property management, equipment, health sciences and MedTech, and oil and gas. Pricing is on request. A free trial may be offered for a specified period, but no standard duration is stated.
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.