FieldAx vs Smart Service
FieldAx
fieldax.comSmart Service
smartservice.comSide by side
| Figure | FieldAx | Smart Service |
|---|---|---|
| Price from | $39/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 4 |
| Spec score · AMC Software | 8.1 (#3) | 8.3 (#1) |
| Integrations | The integration hub documents Twilio, Stripe, PayPal and API connections, with support for external systems that provide API access. | Listed integrations include QuickBooks, ChatGPT, Claude and custom connections to systems such as Sage. |
| Mobile app | FieldAx provides a dedicated mobile app compatible with iOS and Android devices. | iFleet runs on iPhone, iPad and Android and supports offline work, notes, photos, signatures, equipment records, forms, navigation and payments. |
Plans
Smart Service
- Standard SubscriptionPrice not published
- Enterprise SubscriptionPrice not published
- Purchase OptionPrice not published
- Standard Subscription (Cloud or Desktop)$129.99 a month
In their own words
FieldAx
FieldAx is a cloud-based field service management platform built on Salesforce for small and medium enterprise organizations. It combines lead capture, online booking, dispatching, skill matching, service plans, estimates, job management, e-signatures, invoicing, payments, service history, inventory, CRM, customization and dashboards. A dedicated iOS and Android app gives field staff work orders, customer details, documentation, status updates, photos, signatures and reports, with offline operation. The integration hub documents Twilio, Stripe, PayPal and API connections, while accounting integrations include QuickBooks and Xero. Custom applications and integrations can use low-code or traditional development. Installation requires a Salesforce Enterprise Edition organization, including a trial organization, and a current Chrome, Firefox, Safari or Edge browser. FieldAx offers a 14-day trial with full scheduling, reporting and mobile access without a credit card. The Unlimited plan costs $39 a month, billed quarterly.
Smart Service
Smart Service has no write-up on Specifiction yet; its figures are above.