FieldAx vs Zentid

FieldAx is a cloud-based field service management platform built on Salesforce for small and medium enterprise organizations. It combines lead capture, online booking, dispatching, skill matching, service plans, estimates, job management, e-signatures, invoicing, payments, service history, inventory, CRM, customization and dashboards. A dedicated iOS and Android app gives field staff work orders, customer details, documentation, status updates, photos, signatures and reports, with offline operation. The integration hub documents Twilio, Stripe, PayPal and API connections, while accounting integrations include QuickBooks and Xero. Custom applications and integrations can use low-code or traditional development. Installation requires a Salesforce Enterprise Edition organization, including a trial organization, and a current Chrome, Firefox, Safari or Edge browser. FieldAx offers a 14-day trial with full scheduling, reporting and mobile access without a credit card. The Unlimited plan costs $39 a month, billed quarterly.

Zentid Field OS combines field service, workforce management, CRM, and reporting for service businesses. Field Service covers work orders, SLAs, instant invoicing, contracts, and maintenance plans. Field Report supports digital forms, photos, and signatures, then produces branded PDFs automatically. Field Workforce includes job scheduling, live tracking, and an offline mobile app; technicians can keep working without connectivity, with data syncing when a connection returns. Zen AI can assist with scheduling, service reports, enquiries, and routine tasks. The maker lists integrations including Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks, and Zendesk. Every plan includes an open API and webhooks. The Field mobile app is available through the App Store and Google Play. Plans cost 299 AED a month for Starter, 699 AED a month for Essential, 1,799 AED a month for Growth, and 2,999 AED a month for Scale; prices exclude VAT. Plans have monthly WhatsApp conversation caps of 100, 300, 1,000, and 2,500 respectively. A free plan and free trial are available.