FieldBased vs Wintertrace

FieldBased is a field operations platform for businesses managing leads, quotes, scheduling, dispatch, invoicing, and payments. It is designed for service work including tree and snow, A/V and installations, cleaning, landscaping, and home services. Its AI assistant can book jobs, draft estimates and invoices, retrieve customer information, log receipts from photos, and set reminders by voice or text. An AI receptionist can respond to inbound leads, answer questions, quote prices, and book jobs through a business text line or Facebook Messenger. Website forms, Facebook lead ads, phone calls, and live web chat feed into a shared inbox. The platform includes route planning, crew scheduling, service logs, invoicing and billing, and a client portal, and runs on Android, iOS, and the web. Starter costs $29 a month for one user and 1,000 emails per month. Pro costs $79 a month for up to 10 users, 5,000 emails, and 500 texts monthly. Card payments settle into the business’s Stripe account, with a 1% platform fee plus standard Stripe fees. Businesses can export or delete data; the company says it does not sell business or customer data.

Wintertrace documents winter service work, recording GPS tracks, weather data and photos and turning them into PDF service proofs. It is aimed at operators who need records of completed operations, not tools for order management, route optimisation or ERP. Drivers can send location data from the free OwnTracks app on iOS or Android directly to an installation over HTTPS, without an intermediate cloud. Weather is gathered automatically at the start and end of operations; Open-Meteo is the default provider, with Bright Sky and MET Norway also available. Clients can use a portal to view their operations and weather, optionally see GPS tracks, and download past proofs. Email alerts can cover starts, ends and exceptions, with a notification log. Data tools include driver-data anonymisation, configurable retention, and CSV and PDF export. The self-hosted open-source core is listed at free. Hosting requirements include PHP 8.4.1 or newer, MySQL 5.7+ or MariaDB 10.3+, and a cron job every minute. There are no artificial driver, customer or operation caps; hosting capacity sets the limit.