FieldBench vs ServiceM8

FieldBench is field service software for skilled trades, bringing jobs, quotes, equipment and payments into a service workflow. For residential and light commercial plumbing, it supports scheduling, dispatch, client communication, invoicing and payment collection. Its dispatch board has board, calendar, map and list views for reviewing job status, assignments and rescheduling. Quotes can offer good, better and best options, go to clients for signature and approval, then convert into invoices. Payment options include Stripe cards and deposits, saved cards and invoice payment links; Tap to Pay availability depends on processor, device and region, and processing fees apply separately. The Android and iOS apps give technicians access to jobs, client and equipment history, forms, quotes, payments, chat and time tracking. Integrations include QuickBooks Online, Stripe, Google Calendar, Outlook Calendar and Zapier. The free plan is free for one user and up to 20 jobs monthly. Starter is $49 a month for three users and unlimited jobs; Pro is $99 a month for seven users and advanced operations.

ServiceM8 is job management software for contractors, with tools for recurring jobs, route optimization, invoicing and payments. Teams can track staff locations and job progress, use messaging and activity feeds, and manage timesheets. Customers have a portal, and the service supports offline use. Contractors can accept card payments on site, online or through Tap to Pay on iPhone. Accounting integrations include Xero, QuickBooks Online and MYOB; other listed connections include Mailchimp, Deputy, n8n, Zapier, add-ons and a REST API. Security features include two-step authentication and a 90-day account activity log. ServiceM8 is listed for Android, iOS and macOS, and its desktop app is available for Mac or PC. The free plan covers one user and 30 jobs per month, with SMS at 10c per message. Paid plans provide unlimited users and range from $29 to $349 per month; prices are in AUD and include GST. A 14-day trial is listed, and the homepage says there are no hidden fees or contracts.