FieldBench

FieldBench is field-service software for trade businesses coordinating technicians, particularly residential and light commercial plumbing shops. It is best for small teams that want dispatch, quoting and payment collection tied together; the free plan’s 20-job monthly ceiling will quickly point a busy shop toward a paid tier.

Overview

FieldBench brings scheduling, dispatch, customer communication, quotes, invoices and payments into a single workflow. Its dispatch board has board, calendar, map and list views, with job status, assignment and rescheduling; GPS or route tracking is also supported. The range of views can suit different dispatch habits, while roles and permissions let a business control who can see pricing, dispatch and settings.

Although plumbing is a clear focus, FieldBench is also built for HVAC, electrical, appliance repair, garage doors, landscaping, roofing, pest control, cleaning and other field-service shops. That breadth is useful for businesses spanning trades, but buyers seeking a narrowly specialized system should weigh that against their needs.

Key features

Quotes and job workflow

Quotes can present good, better and best choices, go to clients for signature and approval, and convert into invoices. That makes it easier to carry a customer's selection into billing. Online booking, estimate building and work orders extend the workflow beyond dispatch.

Payments and mobile work

Payment options include Stripe cards and deposits, saved cards, invoice payment links, and Tap to Pay where supported. Tap to Pay depends on processor, device and region, and processing fees are separate, so it is not a uniform or fee-free option for every shop.

Technicians using the iOS and Android apps can access jobs, client and equipment history, forms, quotes, payments, chat and time tracking. QuickBooks Online, Stripe, Google Calendar, Outlook Calendar and Zapier are official integrations, giving teams several routes to connect billing, calendars and automation.

Pricing

FieldBench has a free plan, a 30-day trial and paid plans from $49 a month. The plans scale by user count and operating capacity, so the free tier is best treated as a small-volume starting point rather than an unrestricted option.

Free — free: one user, up to 20 jobs per month, 50 Pricebook items and 20 active Equipment records. It suits a solo operator evaluating the workflow or handling a modest monthly workload, but the job cap can constrain even a small growing shop.

Starter — $49 a month: three users and unlimited jobs. This is the clearest fit for a small team whose main need is to remove the free plan’s monthly job ceiling while adding two seats.

Pro — $99 a month: seven users and advanced operations, including features such as inventory management and job costing. It is aimed at larger teams or shops that need more operational control, though the plan summary does not define every advanced feature.

The free plan gives up job volume and seats; Starter expands both but does not include the Pro tier’s advanced operations. Payment-processing fees apply separately. A larger operation should compare the value of Pro’s seven seats and added tools with its actual staffing and inventory needs.

Platforms

FieldBench runs on Android, iOS and the web. That combination lets technicians use mobile apps in the field while office staff work from a browser.

Who it's for

FieldBench is a strong match for small plumbing and other trade-service shops dispatching technicians or crews, especially those that want quotes, work orders, invoices and payments connected. A solo business with no more than 20 jobs monthly can start on Free; teams with more work or up to three users have a more practical path in Starter. Pro is the better fit when seven-user capacity or inventory and job-costing capabilities matter. Shops needing more than seven users should look carefully at whether the plan structure fits.

Pros and cons

Pro: Quotes support tiered choices, approval and conversion to invoices, keeping customer decisions connected to billing.

Pro: Four dispatch views, job reassignment and rescheduling, plus role-based permissions, support coordination between office and field.

Pro: Mobile access includes job, equipment and client history as well as forms, payments, chat and time tracking.

Con: Free is limited to one user and 20 jobs per month, making it a poor fit once a shop’s workload grows past that cap.

Con: Tap to Pay is conditional on processor, device and region, and payment fees are additional.

Con: The listed plans top out at seven users, which may not suit larger crews.

Alternatives

For more plumbing-focused options, browse Plumbing Software. Opsler is worth considering if its free plan’s two seats and 50 monthly jobs better fit your needs. ServiceM8 offers a free one-user plan with 30 monthly jobs for a solo operator who needs a higher free job allowance. Contractor+ may suit a business prioritizing its free plan’s CRM and allowance of up to five estimates or invoices monthly.

Tradify is a paid option with job management, scheduling, quoting and invoicing at $47 a month per user. Jobber is another paid alternative, with a Core plan starting at $29 a month billed annually and online booking and scheduling. OpenFieldPro is the alternative to consider if a free self-hosted core with no limits on users, jobs or invoices is the priority. Fergus offers quoting, job cards, GPS tracking, timesheets, a calendar and recurring jobs, with custom pricing. Joblogic may fit buyers seeking customer and site management, asset management and job costing, with its Standard plan at £45 a month billed annually.

Verdict

Choose FieldBench if you run a small plumbing or trade-service team and want dispatch, customer-approved quotes, invoicing and payments connected across office and mobile workflows. Starter is the practical entry point once the 20-job free cap is restrictive, while Pro adds room and operational tools for a larger shop. Look elsewhere if you need more than seven users, a free plan with higher capacity, or guaranteed Tap to Pay availability.