Fieldcode vs Odyssee Field Service
Fieldcode
fieldcode.com
Odyssee Field Service
wello.solutionsSide by side
| Figure | Fieldcode | Odyssee Field Service |
|---|---|---|
| Price from | $25/mo | €22/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 9 |
| Spec score · Field Service Management Software | 8.4 (#27) | 9.2 (#2) |
| Customer portal | Customers can book, reschedule and track appointments online through self-service. | Advanced and higher plans provide a web customer portal and service desk for communication and requests. |
| Free plan | No | No |
| Headquarters | Nürnberg, Germany | Brussels, Belgium |
| Integrations | The maker lists connectors for Salesforce, Infor M3, QuickBooks, HubSpot, Microsoft Dynamics 365, Field Nation, Monday.com and Zoho CRM. | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. |
| Mobile app | The Fieldcode app for Android and iOS supports online and offline job information, guided workflows, reporting, photos, documents and technician communication. | The technician app supports offline access, work-order execution, and customer signatures. |
| Scheduling | Scheduling and dispatch can assign work based on technician skills, availability, location and service requirements. | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. |
| Support | Standard support is available during business hours in English, with additional coverage available for other languages or outside regular business hours. | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. |
Plans
Odyssee Field Service
- Essential€35 a month
- Advanced€59 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- EnterprisePriced on request
- Enterprise AIPriced on request
- UltimatePriced on request
In their own words
Odyssee Field Service
Odyssee Field Service, presented as Wello Solutions, is field service management software for companies handling installation, maintenance, and repair. Teams can create, assign, track, and complete work orders with service reports. Scheduling includes drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel-time information. The technician app supports offline work-order execution and customer signatures. The software is listed for Android, iOS, web, and Windows, and includes vehicle dispatch, territory management, board schedule views, and live location tracking. Wello describes a documented API and more than 3,000 no-code integrations through Zapier; a described case connects it with Odoo. Listed safeguards include SSL encryption, Microsoft Azure hosting, and regular assessments by third-party security firms. Plans require a minimum of three users. Essential is €35/user/mo and Advanced is €59/user/mo; Expert is €89/user/mo when billed annually. A free trial is available, but there is no free plan.