Fieldcode vs ReachOut Suite
Fieldcode
fieldcode.comReachOut Suite
reachoutsuite.comSide by side
| Figure | Fieldcode | ReachOut Suite |
|---|---|---|
| Price from | $25/mo | $159/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Field Service Management Software | 8.4 (#27) | 8.9 (#7) |
| Customer portal | Customers can book, reschedule and track appointments online through self-service. | Customers can request installations, maintenance or repairs, view and approve quotes, see active invoices and track service-request status through a self-service portal. |
| Free plan | No | Yes |
| Headquarters | Nürnberg, Germany | White Plains, New York, United States |
| Integrations | The maker lists connectors for Salesforce, Infor M3, QuickBooks, HubSpot, Microsoft Dynamics 365, Field Nation, Monday.com and Zoho CRM. | ReachOut integrates with QuickBooks Online and Xero, and offers Open APIs. |
| Mobile platforms | both | The ReachOut Mobile App is available for Android and iOS smartphones or tablets through Google Play and the Apple App Store. |
| Offline mode | Yes | Yes |
| Product | Fieldcode is AI-powered field service management software for IT and telecommunications that manages work from request through resolution. | ReachOutSuite is an end-to-end enterprise field-services organizer focused on resource utilization, cost savings and revenue improvement. |
| Recurring jobs | Yes | Yes |
| Route optimization | Yes | Routes can be optimized, replanned, and saved for future use. |
| Target industries | The company presents Fieldcode for IT service operations and telecommunications field operations, including break/fix, device swaps, network maintenance and installations. | The maker lists installation, HVAC, pest control, snow removal, landscaping, appliance repair, fire and safety, and contracting among the industries served. |
Plans
ReachOut Suite
- FreeFree
- Standard$159 a month
- Premium$2,515 a month
- Ultimate$3,225 a month
- EnterprisePriced on request
In their own words
ReachOut Suite
ReachOut Suite organizes field-service work, from customer requests and quotes through scheduling, dispatch, job tracking, assets, and inventory. Its technician app provides job and customer details, asset history, time tracking, image capture, forms, checklists, and invoicing. Technicians can record field data offline and create invoices on or off the field. The platform also supports teams, technician reassignment, recurring jobs, route optimization, customer access through Customer Hub, and online or offline payments by links, Customer Hub, or QR codes. It runs on Android, iOS, and the web. ReachOut integrates with QuickBooks Online and Xero and offers an open REST API; API access uses secret-token authentication. The free plan permits 25 jobs, while Standard permits 250; Premium and Ultimate list unlimited jobs. Pricing is listed in USD, with a 7-day trial and paid plans noted from $9/user/mo. Upgrading during the trial starts billing immediately.