FieldEdge vs ServiceOps
FieldEdge
fieldedge.comServiceOps
serviceopssoftware.comSide by side
| Figure | FieldEdge | ServiceOps |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Appliance Repair Software | 8.3 (#7) | 7.6 (#27) |
| Customer management | Customer records, history, reminders, alerts, lead tracking and prospect tracking are included in the plans table. | Customer records can include contact details, service and billing addresses, equipment history, payment terms, and tax-exempt handling. |
| Headquarters | Atlanta, Georgia, United States | United States |
| Support | Support differs by tier: Select receives chat, Premier receives email or phone, and Elite receives a dedicated customer-success representative. | The Business plan includes priority support, and the pricing page says users can contact the company for help loading customer and equipment data. |
Plans
FieldEdge
- SelectPrice not published
- PremierPrice not published
- ElitePrice not published
- ElitePriced on request
- PremierPriced on request
- SelectPriced on request
In their own words
ServiceOps
ServiceOps has no write-up on Specifiction yet; its figures are above.