Fieldpoint vs Zentid
Fieldpoint
fieldpoint.netZentid
zentid.comSide by side
| Figure | Fieldpoint | Zentid |
|---|---|---|
| Price from | — | 299 AED/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 8 |
| Spec score · AMC Software | 7.7 (#5) | 8.3 (#2) |
| API | Fieldpoint offers an open API and Data Transfer Service for adding integrations to other systems. | Every plan includes an open API and webhooks for connecting other tools. |
| Customer portal | Yes | The browser customer portal supports service booking, live status, report approval and service-history access. |
| Headquarters | Oakville, Ontario, Canada | LinkedIn lists headquarters in Qusais, Dubai, United Arab Emirates. |
| Integrations | The maker lists out-of-the-box integrations including Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks and CMiC. | The home page shows integrations or connectors for Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks and Zendesk. |
| Product | Fieldpoint provides field service management software for managing work orders, contracts, subcontractors, parts and scheduling for companies with high call volumes. | Zentid Field OS combines field service, workforce management, CRM, and reporting in one platform for service businesses. |
| Scheduling | The scheduling tool uses a drag-and-drop calendar to route calls by technician availability, severity, skills and territory. | Scheduling supports drag-and-drop planning, skill-based assignment and live dispatch updates. |
| Security | The maker says it uses role-based user permissions, SSL encryption for network traffic and optional multi-factor authentication. | Zentid states that it uses encryption at rest and in transit, access controls, role-based permissions, secure cloud infrastructure and regular backups. |
| Support | Fieldpoint offers onboarding training, a Fieldpoint Academy with instructions and videos, and ongoing support from its professional services team. | Plan support ranges from community support to email, priority chat/call/email and 24x7 call/chat/email support. |
| Work orders | Its work order tools let field teams manage, monitor and automate customer service requests. | Users can create, assign and track digital work orders with checklists, photos and notes. |
Plans
Zentid
- Starter299 AED a month
- Starter Plan299 AED a month
- Essential699 AED a month
- Essential Plan699 AED a month
- Growth1,799 AED a month
- Growth Plan1,799 AED a month
- Scale2,999 AED a month
- Scale Plan2,999 AED a month
In their own words
Fieldpoint
Fieldpoint is field service management software for companies managing high call volumes. It covers work orders, contracts, subcontractors, parts, and scheduling, with cloud or on-premise deployment. A drag-and-drop calendar routes calls using technician availability, severity, skills, and territory. Native Android and iOS apps let technicians manage jobs, parts, labor, expenses, photos, checklists, signatures, and payments online or offline. The quoting system can turn approved quotes into work orders, contracts, or projects. Project tools support job costing, inventory tracking, and invoicing for complex installations and service work. Listed integrations include Microsoft Business Central, Microsoft Dynamics GP, Dynamics 365, NetSuite, QuickBooks, and CMiC; an open API and Data Transfer Service support connections to other systems. Fieldpoint says its security includes role-based permissions, SSL encryption, and optional multi-factor authentication. The company offers onboarding training, a Fieldpoint Academy with instructions and videos, and ongoing support from its professional services team. Platforms listed are Android, iOS, web, API, and self-hosted. Pricing is on request.
Zentid
Zentid Field OS combines field service, workforce management, CRM, and reporting for service businesses. Field Service covers work orders, SLAs, instant invoicing, contracts, and maintenance plans. Field Report supports digital forms, photos, and signatures, then produces branded PDFs automatically. Field Workforce includes job scheduling, live tracking, and an offline mobile app; technicians can keep working without connectivity, with data syncing when a connection returns. Zen AI can assist with scheduling, service reports, enquiries, and routine tasks. The maker lists integrations including Stripe, WhatsApp, Zoho Books, WATI, Tidio, Twilio, Calendly, QuickBooks, and Zendesk. Every plan includes an open API and webhooks. The Field mobile app is available through the App Store and Google Play. Plans cost 299 AED a month for Starter, 699 AED a month for Essential, 1,799 AED a month for Growth, and 2,999 AED a month for Scale; prices exclude VAT. Plans have monthly WhatsApp conversation caps of 100, 300, 1,000, and 2,500 respectively. A free plan and free trial are available.