FieldPulse vs ServiceWorks
FieldPulse
fieldpulse.comServiceWorks
service.worksSide by side
| Figure | FieldPulse | ServiceWorks |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 1 | 8 |
| Spec score · Pest Control Software | 7.9 (#10) | 8.1 (#8) |
| Spec score · Field Service Management Software | 7.8 (#56) | 8.6 (#21) |
| Spec score · HVAC Software | 7.7 (#20) | 8.2 (#15) |
| Spec score · Plumbing Software | 7.7 (#24) | 8.2 (#19) |
| Spec score · Appliance Repair Software | 7.8 (#23) | 8.1 (#15) |
| API | FieldPulse says technology partners can integrate through its open API. | The ServiceWorks API connects approved customers and partners with external websites, portals, mobile apps, CRMs, OEM systems, accounting platforms and internal tools. |
| Customer portal | Yes | Yes |
| Founded | The company says it was established in 2015. | 2016 |
| Headquarters | Dallas, Texas, United States | Creve Coeur, Missouri, United States |
| Integrations | FieldPulse’s help center documents accounting integrations for QuickBooks Desktop, QuickBooks Online, and Xero, as well as Zapier and a developer API. | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. |
| Support | FieldPulse says it provides US-based support and helps customers with setup, migration, and training. | Support is offered through chat, email and phone Monday through Friday 6 AM–8 PM Central, with limited Saturday coverage and no Sunday hours. |
Plans
ServiceWorks
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
- Platinum$4,500 a month
- ServiceWorks planPriced on request
In their own words
FieldPulse
FieldPulse is field service management software for residential and commercial service professionals. It combines customer records, work orders, recurring jobs, scheduling, dispatching, estimates, invoices, payments, project management, and reporting. Customizable workflows, templates, and automations let teams organize service operations. Route optimization and a customer portal are included. The Android and iOS mobile app provides schedules, estimates, job tracking, and customer management, with offline work supported. Operator AI is an optional product described as a 24/7 dispatcher that answers calls and books jobs into FieldPulse. Documented integrations include QuickBooks Desktop, QuickBooks Online, Xero, Zapier, and a developer API. Optional premium products include Engage, Chat AI, Pricebook, Payments, Financing, Fleet Tracking, and Custom Forms. FieldPulse was founded in 2015 and is headquartered in Dallas, Texas. Pricing is on request through seat-based custom quotes.
ServiceWorks
ServiceWorks is cloud-based field service management software for repair, installation and maintenance businesses. It covers scheduling, dispatch, field work, inventory, customer communication, estimates, invoicing, payments, service agreements, equipment histories and reporting. Field features include mobile and offline access, custom job forms, eSignatures, GPS tracking and attachments. A branded customer portal supports scheduling, payments and service history, while communication automation includes SMS and notifications. The POS connects retail sales to delivery, installation and future service, keeping inventory, payments and customer history connected. Integrations include QuickBooks Online and Desktop, Shopify, Square, Authorize.Net, Stripe, Mailchimp and Zapier. The API connects approved customers and partners with external websites, portals, apps, CRMs, OEM systems, accounting platforms and internal tools. Subscriptions require onboarding with configuration and guided product training. The maker, ServiceWorks, was founded in 2016 and is headquartered in Creve Coeur, Missouri, United States.