FieldRoutes vs ServiceWorks
FieldRoutes
fieldroutes.comServiceWorks
service.worksSide by side
| Figure | FieldRoutes | ServiceWorks |
|---|---|---|
| Price from | $350/mo | $49/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 8 |
| Spec score · Pest Control Software | 8.8 (#3) | 8.1 (#8) |
| Spec score · Field Service Management Software | 8.3 (#31) | 8.6 (#20) |
| API limits | API search responses are limited to 50,000 IDs and GET responses to 1,000 entities per request. | API access is governed by documentation, rate limits, authentication, usage and security requirements. |
| Customer portal | Yes | Yes |
| Founded | 2021 | 2016 |
| Headquarters | Chesterfield, Missouri, United States | Creve Coeur, Missouri, United States |
| Integrations | FieldRoutes says its open API connects other business tools, and names QuickBooks and ServiceTitan Marketing Pro integrations. | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. |
| Rating on Capterra | 4.3 out of 5 from 404 reviews. | 3.6 out of 5 from 115 reviews. |
| Rating on G2 | 4.4 out of 5 from 283 reviews. | 3.5 out of 5 from 22 reviews. |
| Rating on GetApp | 4.3 out of 5 from 404 reviews. | 3.6 out of 5 from 115 reviews. |
| Rating on Trustpilot | 2.9 out of 5 from 2 reviews. | 2.0 out of 5 from 22 reviews. |
| Scheduling | Its scheduler supports drag-and-drop schedule updates and automated appointment reminders for customers and teams. | The platform provides drag-and-drop scheduling, technician availability views and route optimization. |
| Support | FieldRoutes lists U.S. support by phone and email Monday through Friday, 8 AM to 6 PM CST. | Support is offered through chat, email and phone Monday through Friday 6 AM–8 PM Central, with limited Saturday coverage and no Sunday hours. |
| What it does | FieldRoutes is cloud software for pest-control, lawn-care, and other field-service businesses, covering office and field operations. | ServiceWorks is cloud field-service software covering scheduling, dispatch, technicians, parts, inventory, invoicing, payments and reporting. |
Plans
FieldRoutes
- Starting price listed by GetApp$350 a month
- CorporatePriced on request
- FieldRoutes subscriptionPriced on request
- GrowthPriced on request
ServiceWorks
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
- Platinum$4,500 a month
- ServiceWorks planPriced on request
In their own words
FieldRoutes
FieldRoutes has no write-up on Specifiction yet; its figures are above.
ServiceWorks
ServiceWorks is cloud-based field service management software for repair, installation and maintenance businesses. It covers scheduling, dispatch, field work, inventory, customer communication, estimates, invoicing, payments, service agreements, equipment histories and reporting. Field features include mobile and offline access, custom job forms, eSignatures, GPS tracking and attachments. A branded customer portal supports scheduling, payments and service history, while communication automation includes SMS and notifications. The POS connects retail sales to delivery, installation and future service, keeping inventory, payments and customer history connected. Integrations include QuickBooks Online and Desktop, Shopify, Square, Authorize.Net, Stripe, Mailchimp and Zapier. The API connects approved customers and partners with external websites, portals, apps, CRMs, OEM systems, accounting platforms and internal tools. Subscriptions require onboarding with configuration and guided product training. The maker, ServiceWorks, was founded in 2016 and is headquartered in Creve Coeur, Missouri, United States.