FieldVero vs Neyodesk
FieldVero
fieldvero.comNeyodesk
neyodesk.comSide by side
| Figure | FieldVero | Neyodesk |
|---|---|---|
| Price from | — | ₹416.58/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Security System Installer Software | 7.1 (#22) | 8.0 (#9) |
| Product | FieldVero is service-management software for fire, security, and life-safety teams that connects office and field work through a shared job record. | Neyodesk combines service tickets, technicians, billing, inventory, and customer updates in a service-management workspace. |
| Support | Support is available by email and through a sign-in-required help center, with responses during North American business hours. | Support is available by email, WhatsApp, or through the dashboard, and the contact page says the team responds to support issues within one business day. |
| Workflow | The product links service requests, dispatch, field visits, report review, repair quotes, and billing on the same job. | The service workflow covers intake, technician assignment, service, and delivery, with tickets and barcodes generated at intake. |
Plans
FieldVero
- EnterprisePriced on request
- ProfessionalPriced on request
- StarterPriced on request
In their own words
Neyodesk
Neyodesk brings service tickets, technician coordination, billing, inventory, and customer updates into a workspace for repair and service businesses. Its workflow runs from intake through service and delivery; tickets and barcodes can be generated at intake, and device records can include serial numbers, specifications, pre-checks, and diagnostic images. Teams can assign technicians, set service status and priority, manage branches, record attendance and check-ins, and track GPS locations. Customer communications include WhatsApp and email updates, diagnostic estimates, approval requests, pickup alerts, and automated replies about service status. Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting. Neyodesk says it supports 85 service categories, including mobile and computer repair, automotive, HVAC, and pest control. Web access is accompanied by Android and iOS apps for ticket updates, technician assignments, barcode printing, and business analytics. Monthly billing is ₹499 a month; yearly billing is ₹4,999 a year. A 21-day trial is available, but there is no free plan. Each branch is limited to 100 new repair tickets per rolling 24-hour period, and each workspace has 2 GB of shared storage.