Fieldwork vs Servgrow
Fieldwork
fieldworkhq.com
Servgrow
servgrow.comSide by side
| Figure | Fieldwork | Servgrow |
|---|---|---|
| Price from | $59/mo | $2.67/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Pest Control Software | 9.1 (#1) | 8.7 (#4) |
| Apple requirements | The App Store listing requires iOS 15 or later, iPadOS 15 or later, and macOS 12 or later on an Apple Silicon Mac. | The iOS app requires iOS 16 or later; its Mac compatibility requires macOS 12 or later and an Apple M1 chip or newer. |
| Company legal name | The service is operated by Fieldwork Software, LLC, registered in Illinois. | The Google Play developer listing identifies the company as Servgrow LLC. |
| Customer portal | Customers can view service history, outstanding invoices and pay online through the portal. | Customers can approve and sign estimates, book work, see visit details and pay invoices through a branded portal. |
| Documentation | The help center reports more than 400 step-by-step articles and over 160 short YouTube videos. | The Help Center covers setup, customers, price books, scheduling, jobs, invoices, service plans, communications, integrations, websites and mobile use. |
| Headquarters | Niles, Illinois, United States | Phoenix, Arizona, United States |
| Payment security | Terms say Fieldwork does not maintain its own PCI compliance and uses Stripe and Payrix to store and process cards. | Servgrow says Stripe card data is encrypted at rest with AES-256 and decryption keys are stored separately. |
| Rating on Apple App Store | 4.0 out of 5 from 25 ratings | 5.0 out of 5 from 4 ratings |
| Rating on Capterra | 4.9 out of 5 from 26 reviews | 5.0 out of 5 from 2 reviews |
| Rating on G2 | 3.8 out of 5 from 2 reviews | 0 out of 5 from 0 reviews |
| Rating on GetApp | 4.9 out of 5 from 26 reviews | 5.0 out of 5 from 2 reviews |
| Scheduling | The calendar supports one-time and recurring work orders, drag-and-drop technician assignment, and mobile scheduling. | The calendar supports drag-and-drop scheduling by day, week or month and keeps office and field views synchronized. |
| Security | The privacy policy says the company uses commercially acceptable means to protect personal data but cannot guarantee absolute security. | Servgrow's privacy policy says it uses physical, managerial, and technical safeguards but cannot ensure or warrant the security of information transmitted to or stored on the service. |
| Support | Intercom messaging is advertised with typical replies in two to three minutes, alongside phone support during weekday Central Time hours. | Capterra lists email/help desk, phone, chat, FAQs/forum and knowledge-base support plus live online sessions, webinars, documentation and videos. |
| What it does | Fieldwork is cloud field-service-management software aimed especially at pest-control companies and other residential or commercial service businesses. | Servgrow combines requests, estimates, scheduling, dispatch, customer communication, invoicing and payments for home and commercial service businesses. |
Plans
Servgrow
- PRO$19 a month
- PLUS$32 a year
- PLUS$32 a month
- PRO$228 a year
- GROW$13,932 a year
- GROW$13,932 a month
In their own words
Fieldwork
Fieldwork is field service management software for residential and commercial service businesses, including pest control, lawn care, and pool service. Its visual calendar helps teams book appointments, coordinate technicians, and manage routes. Customer records sit in its CRM, and a portal gives customers access to invoices, contracts, and work history. Android and iOS apps support field work orders and can operate offline. Pest-control teams can scan device barcodes and record station condition, captures, bait condition, and other data. Chemical records can include EPA registration numbers, active ingredients, dilution rates, application methods, and targeted areas; they are kept online for three years. The software can generate pesticide usage logs required by California and New York. Plans are billed per field user, with office staff free. Startup costs $59 per month per field user and includes QuickBooks integration; Pro adds Zapier and API access. A 14-day trial includes full access, training, and support, with no credit card required. Fieldwork is based in Niles, Illinois.
Servgrow
Servgrow is pest control business software for managing requests, estimates, scheduling, dispatch, customer updates, invoicing, payments, and follow-up campaigns. It lists work ranging from general pest programs and termite treatment to wildlife removal, commercial food-safety accounts, and real estate transaction inspections. Estimates can include optional add-ons, and automated workflows can follow up with customers. Scheduling tools include job management, appointment reminders, and On My Way texts. Field teams can record photos and videos and use custom forms and checklists. Customers can book online and pay online, by card in the field, or with a deposit when approving an estimate. Dedicated Android and iOS apps are available. QuickBooks Online Sync and the Servgrow API are listed as GROW plan features. PRO is listed at $228.00 per year (billed annually; $19.00/month equivalent) for one user. A 14-day trial does not require a credit card, and training, support, and customer and service imports are included on every plan. Additional seats require a call.