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Fieldwork

fieldworkhq.com

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Spec score 9.1 #1 of 26 in Pest Control Software

What it is

Fieldwork is field service management software for residential and commercial service businesses, including pest control, lawn care, and pool service. Its visual calendar helps teams book appointments, coordinate technicians, and manage routes. Customer records sit in its CRM, and a portal gives customers access to invoices, contracts, and work history. Android and iOS apps support field work orders and can operate offline. Pest-control teams can scan device barcodes and record station condition, captures, bait condition, and other data. Chemical records can include EPA registration numbers, active ingredients, dilution rates, application methods, and targeted areas; they are kept online for three years. The software can generate pesticide usage logs required by California and New York. Plans are billed per field user, with office staff free. Startup costs $59 per month per field user and includes QuickBooks integration; Pro adds Zapier and API access. A 14-day trial includes full access, training, and support, with no credit card required. Fieldwork is based in Niles, Illinois.

Spec sheet

What it does
Fieldwork is cloud field-service-management software aimed especially at pest-control companies and other residential or commercial service businesses.Read 15 Oct 2026 · fieldworkhq.com
Free plan
NoRead 20 Sep 2026 · fieldworkhq.com
Trial
The company offers a 14-day trial with full access, training, and support, and says no credit card is required.Read 28 Sep 2026 · fieldworkhq.com
Paid from
59Read 20 Sep 2026 · fieldworkhq.com
API
The help center links to a Swagger API and says users authenticate with their Fieldwork credentials to obtain a private API key.Read 15 Oct 2026 · intercom.help
Integrations
Official pages list QuickBooks Online, Google Maps, Zapier and API access depending on plan; SourceForge also lists PayPal and Stripe.Read 15 Oct 2026 · fieldworkhq.com
Mobile apps
Fieldwork Office is distributed as free native iOS and Android apps and is intended for technicians, managers, owners and sales staff.Read 15 Oct 2026 · intercom.help
Security
The privacy policy says the company uses commercially acceptable means to protect personal data but cannot guarantee absolute security.Read 28 Sep 2026 · fieldworkhq.com
Support
Intercom messaging is advertised with typical replies in two to three minutes, alongside phone support during weekday Central Time hours.Read 15 Oct 2026 · intercom.help
Headquarters
Niles, Illinois, United StatesRead 28 Sep 2026 · fieldworkhq.com
API scope
The public API reference lists resources including customers, contacts, work orders, invoices, payments, devices, agreements, routes, tasks and reports-related objects.Read 15 Oct 2026 · intercom.help
App complaint
An Apple reviewer says closely grouped jobs can disappear from the route map and wants a clearer way to display all stops.Read 15 Oct 2026 · apps.apple.com
Apple requirements
The App Store listing requires iOS 15 or later, iPadOS 15 or later, and macOS 12 or later on an Apple Silicon Mac.Read 15 Oct 2026 · apps.apple.com
Chemical compliance
Chemical-use records and reports include formats for New York PRL and California requirements.Read 15 Oct 2026 · fieldworkhq.com
Chemical records
Chemical records can include EPA registration numbers, active ingredients, dilution rates, application method, and targeted areas, and are kept online for three years.Read 28 Sep 2026 · fieldworkhq.com
Company headquarters
The company lists 5745 W Howard Street, Niles, Illinois 60714, United States.Read 15 Oct 2026 · fieldworkhq.com
Company legal name
The service is operated by Fieldwork Software, LLC, registered in Illinois.Read 15 Oct 2026 · fieldworkhq.com
Company size
LinkedIn lists Fieldwork Software as privately held with 11–50 employees.Read 15 Oct 2026 · linkedin.com
CRM
Its CRM stores customer information and service history in one place.Read 15 Oct 2026 · fieldworkhq.com
CRM and portal
Fieldwork's CRM stores customer information, while its customer portal lets customers access invoices, contracts, and work history.Read 28 Sep 2026 · fieldworkhq.com
Custom forms
Existing PDF forms can be converted into fillable web and mobile forms that are stored with the account.Read 15 Oct 2026 · fieldworkhq.com
Customer portal
Customers can view service history, outstanding invoices and pay online through the portal.Read 15 Oct 2026 · fieldworkhq.com
Device scanning
The mobile app can scan barcodes on pest-control devices and record condition, captures, bait condition, and other station data.Read 28 Sep 2026 · fieldworkhq.com
Device tracking
QR or barcodes can link pest-control devices to condition, activity, captures and evidence history.Read 15 Oct 2026 · fieldworkhq.com
Documentation
The help center reports more than 400 step-by-step articles and over 160 short YouTube videos.Read 15 Oct 2026 · intercom.help
File support
Work orders can attach PDF, JPG, PNG, DOC and XLS files, including through the mobile apps.Read 15 Oct 2026 · fieldworkhq.com
Independent feature listing
SourceForge lists billing, dispatch, fleet management, pest activity and pesticide tracking, property layouts, estimates, scheduling and inventory control.Read 15 Oct 2026 · sourceforge.net
Industries
The site describes use for pest control, lawn care, pool service, and general field service businesses.Read 28 Sep 2026 · fieldworkhq.com
Invoicing
Fieldwork can automate invoices, email or batch them, and accept online customer payments.Read 15 Oct 2026 · fieldworkhq.com
Licence
Terms grant a revocable, non-exclusive licence for internal business use and state that Fieldwork owns or licenses the service source code and other intellectual property.Read 15 Oct 2026 · fieldworkhq.com
Limit: connectivity
PestGrade reports reviewers saying work orders cannot always be fully completed without cellular coverage, despite offline mobile functionality claims elsewhere.Read 15 Oct 2026 · pestgrade.com
Limit: learning curve
Capterra reviewers report that initial setup and training can be difficult before the system becomes effective.Read 15 Oct 2026 · capterra.com
Limit: payment workflow
PestGrade says reviewers experience extra manual steps when processing in-field credit-card payments.Read 15 Oct 2026 · pestgrade.com
Limit: small review base
Independent reviews note that Fieldwork has only about 26 Capterra/GetApp reviews, limiting confidence in long-term patterns.Read 15 Oct 2026 · pestgrade.com
MCP connector
Fieldwork offers a remote MCP server at app.fieldworkhq.com/mcp for assistants to query customers, invoices, work orders, agreements, routes and reports.Read 15 Oct 2026 · intercom.help
Mobile and offline
The mobile apps support work orders in the field and can operate offline.Read 28 Sep 2026 · fieldworkhq.com
Payment security
Terms say Fieldwork does not maintain its own PCI compliance and uses Stripe and Payrix to store and process cards.Read 15 Oct 2026 · fieldworkhq.com
Plan limit
Pricing is based on field technicians; office staff members are free.Read 28 Sep 2026 · fieldworkhq.com
Praise: support
Capterra and GetApp reviewers repeatedly describe Fieldwork support as responsive, helpful and easy to reach.Read 15 Oct 2026 · capterra.com
Praise: usability
Reviewers commonly praise the software and mobile app as easy to use after learning the workflow.Read 15 Oct 2026 · getapp.com
Rating on Apple App Store
4.0 out of 5 from 25 ratingsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.9 out of 5 from 26 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
3.8 out of 5 from 2 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.9 out of 5 from 26 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
4.1 out of 5 from 46 reviewsRead 15 Oct 2026 · play.google.com
Route optimization
Business and Pro tiers provide intelligent address mapping and route optimization.Read 15 Oct 2026 · fieldworkhq.com
Scheduling
The calendar supports one-time and recurring work orders, drag-and-drop technician assignment, and mobile scheduling.Read 15 Oct 2026 · fieldworkhq.com
Security statement
The privacy policy says Fieldwork uses commercially acceptable protections but cannot guarantee absolute security.Read 15 Oct 2026 · fieldworkhq.com
State reports
Fieldwork says it can generate state-required pesticide usage logs for California and New York.Read 28 Sep 2026 · fieldworkhq.com
Technician tracking
The Pro tier provides near-real-time employee location visibility for scheduling and management.Read 15 Oct 2026 · fieldworkhq.com
Work orders
Work-order management includes templates, status and history tracking, estimates, invoicing and PDF forms.Read 15 Oct 2026 · fieldworkhq.com

Plans and prices

Startup $59 a month per field user per month; office user free CRM · calendar · invoicing · mobile apps · customer portal · reporting · work-order photos · reminders · QuickBooks integration · custom forms Read 15 Oct 2026 · fieldworkhq.com
Business $79 a month per field user per month; office user free Startup features · Google Mapping · routing optimization · device management Read 15 Oct 2026 · fieldworkhq.com
Pro $99 a month per field user per month; office user free Business features · contracts and agreements · technician tracking · multi-office · Zapier integration · API access Read 15 Oct 2026 · fieldworkhq.com

Every Fieldwork plan and price →

Strong points and limits

Strong points

  • Offline-capable Android and iOS field work orders
  • Customer portal provides invoices, contracts, and work history
  • Chemical records are kept online for three years
  • 14-day full-access trial requires no credit card

Limits

  • No free plan
  • Plans charge per field user
  • Pricing starts at $59 per field user monthly

Who it suits

Fieldwork suits residential or commercial service teams, especially pest-control, lawn-care, and pool-service businesses that need scheduling and field work orders. Pest-control teams may also use its device scanning and chemical records.

Verdict

Fieldwork brings scheduling, customer records, mobile work orders, and industry-specific pest-control documentation into one service-management product. Its plans are paid per field user, while office staff are free.

Where Specifiction places it

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