fiit vs Togile CRM

fiit is an AI-native customer-success workspace built as a Salesforce managed package. Its 360° account view places health, usage, contacts, contracts, documents, notes, and tasks together. Teams can create health scores from Salesforce fields including usage, sentiment, support tickets, and contract data, with calculations made live in their org. Using live Salesforce records, fiit surfaces at-risk accounts, summarizes account history, and drafts next steps. It includes renewal and expansion forecasting plus structured playbooks for onboarding, QBRs, adoption, and renewals. Branded customer rooms let teams share plans, updates, and documents linked to Salesforce records. fiit reads live records without copying customer data into a separate fiit database and says it inherits Salesforce profiles, permission sets, sharing rules, and field-level security. The Native Edition costs $399 a month, billed Monthly or annual, with unlimited Salesforce users, accounts, contacts, and contracts, every workspace feature, and email and chat support. Installation, field mapping, and workspace access can be completed the same day; the maker estimates about 15 and 30 minutes for installation and mapping. fiit does not currently work with HubSpot or other CRMs.

Togile CRM manages contacts, deals, sales pipelines, and revenue signals, with AI features for scoring leads and guiding pipeline work. Its visual pipeline includes real-time lead scores on a 0–100 scale, next-action intelligence, and revenue forecasting. AI workflows can score and route leads, send messages, and update forecasts without human triggers. The platform also lists marketing automation, more than 100 native integrations, REST APIs, and webhooks. It is available on the web, iOS, and Android, with offline mode in the mobile apps. The Startup plan is free for up to five users and 10,000 records. Growth costs ₹36,000 per year for up to 15 users and 1,00,000 records; Business costs ₹11,999 per month for up to 100 users and 3,00,000 records. Those paid-plan prices are listed for clients in India. Enterprise has unlimited users, with price not listed. Togile says it is ISO 27001 certified and VAPT assessed, and describes AES-256 encryption at rest, TLS 1.3 in transit, role-based access, and immutable audit logs.