Files.com vs SendSafely
Files.com
files.comSendSafely
explore.sendsafely.comSide by side
| Figure | Files.com | SendSafely |
|---|---|---|
| Price from | $199/mo | $10/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 12 |
| Spec score · File transfer services | 9.3 (#1) | 9.3 (#3) |
| Spec score · Secure File Transfer Software | 9.1 (#2) | 8.9 (#4) |
| API access | Yes | Yes |
| Company history | Files.com says it has operated for more than 15 years with zero breaches. | SendSafely says it began as an internal tool at Gotham Digital Science before spinning off as a separate company after clients asked to license it. |
| Encryption standards | Files are encrypted with AES-256 at rest and TLS 1.2 and 1.3 in transit. | Files are encrypted on the sender's device using OpenPGP with AES-256, and a split-key design means SendSafely cannot decrypt their contents. |
| Free plan | No | Yes |
| Native integrations | Files.com offers more than 50 native integrations and supports every protocol. | Native integrations include Zendesk, Salesforce, Intercom, Freshdesk, Jira, Outlook, Gmail, Slack, Global Relay and Zapier. |
| Starting price | Paid plans start at $199 per month. | 10 |
Plans
SendSafely
- Basic$10 a month
- Pro$20 a month
- Team$120 a month
- Business$232 a month
- Consumption - BandwidthPrice not published
- Consumption - PackagesPrice not published
- PersonalFree
- Consumption bandwidthPriced on request
- Consumption — BandwidthPriced on request
- Consumption packagesPriced on request
In their own words
Files.com
Files.com is a file transfer and storage platform with native apps for Windows, macOS, iOS and Android. Its desktop apps can mount cloud storage as a local drive. Users can send branded links, collect files through inboxes, and allow browser previews or editing; partners and non-technical teammates can exchange files without accounts or VPNs. The platform lists more than 50 native integrations and provides a REST API, seven official SDKs, a CLI, Terraform, webhooks and MCP. Its listed security controls include SAML SSO, SCIM provisioning, MFA, role-based access and immutable audit logs. Files are encrypted with AES-256 at rest and TLS 1.2 and 1.3 in transit. Files.com states that it is SOC 2 Type II certified and FedRAMP certified under FedRAMP 20x Class A. Paid plans start with Starter at $199 a month, billed monthly, including 10 Full Users, 50 System Users, two outbound connections, and 1 TB monthly storage and transfer. Power costs $499 a month, billed monthly. There is no free plan; a 7-day trial is available.
SendSafely
SendSafely is an end-to-end encrypted platform for transferring sensitive files and messages. Files are encrypted on the sender’s device with OpenPGP and AES-256; a split-key design means SendSafely cannot decrypt the contents. Recipients can access files in a modern browser without an account after confirming identity with a one-time passcode sent by email or SMS. Senders can set expiry dates, revoke access, limit views or downloads, and enable view-only mode or watermarking.
Native integrations include Outlook, Gmail, Slack, Salesforce, Zendesk, Freshdesk, and Intercom. Developers can use a REST API and client libraries for Python, Java,.NET, and Node.js, though API access requires Business or higher. The company lists SOC 2 Type 2, PCI DSS, GDPR, and CCPA support, with HIPAA BAAs on Enterprise plans. Hosting runs on AWS; Business and Enterprise plans can use regional hosting in the United States, European Union, or Australia. Basic costs $10 a month, and trials are limited to 2 GB of uploads.