FIR (Fast Incident Response) vs ITOC360
FIR (Fast Incident Response)
github.com
ITOC360
itoc360.comSide by side
| Figure | FIR (Fast Incident Response) | ITOC360 |
|---|---|---|
| Price from | Free | $12/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Incident Management Software | 7.7 (#18) | 9.0 (#4) |
| Integrations | The repository includes optional plugins for MISP, LDAP, OIDC, two-factor authentication, and an API. | The integrations directory lists 59 native connectors across APM, automation, CI/CD, cloud, communication, logging, monitoring, observability, security and ticketing. |
| Intended users | The project says FIR is for teams that track cybersecurity incidents, including CSIRTs, CERTs, and SOCs. | The maker describes the platform as serving DevOps and SRE teams, and its pricing page identifies solo developers, early teams, growing teams, and teams of 20 or more as plan audiences. |
| Purpose | FIR is a cybersecurity incident management platform for creating, tracking, and reporting incidents. | ITOC360 is an incident orchestration platform that correlates alerts, routes them to engineers, escalates when needed, and tracks resolution. |
Plans
In their own words
FIR (Fast Incident Response)
FIR (Fast Incident Response) has no write-up on Specifiction yet; its figures are above.
ITOC360
ITOC360 is an incident orchestration platform that correlates alerts, sends them to the right engineers, escalates them when needed, and tracks incidents through resolution. Its machine-learning alert grouping uses labels, resources, and timestamps to combine related notifications. Teams can set timezone-aware on-call rotations, holiday overrides, and backup schedules, then notify responders by voice call, SMS, push alert, Slack, Microsoft Teams, email, or custom webhook. Responders can acknowledge, escalate, reassign, or resolve incidents in chat, with activity collected in a timeline, or handle alerts from the iOS and Android apps. The integrations directory lists 59 options, including Prometheus, Datadog, Jira, and ServiceNow. Schedules, escalation policies, integrations, and routing rules can be imported from Opsgenie or PagerDuty exports with migration assistance. A free plan is available; paid plans start at $12/user/mo. Free includes one user, 50 SMS and five voice calls monthly, one monitoring source, and seven-day data retention. Premium includes a written 99.99% uptime SLA.