FireHydrant vs Uptimely
FireHydrant
firehydrant.comUptimely
getuptimely.comSide by side
| Figure | FireHydrant | Uptimely |
|---|---|---|
| Price from | $25/mo | $29/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · On-Call Management Software | 8.4 (#9) | 8.8 (#5) |
| On-call | Signals supports flexible on-call rotations, escalation policies, alert routing, and notifications through SMS, voice, push, email, Slack, and more. | On-call supports rotations, escalation chains, scheduled coverage layers and acknowledgement that stops further escalation. |
| Product | FireHydrant is an incident management platform combining on-call, alerting, automation, incident response, and retrospectives. | Uptimely monitors services, pages and pipelines, alerts responders when something breaks, and hosts customer status pages. |
| Security | FireHydrant states it is SOC 2 Type II compliant and supports SAML 2.0 and SCIM. | The privacy policy says Uptimely uses encryption in transit, scoped access controls and monitoring, and encrypts credentials stored for authenticated checks. |
| Support | The Free plan has no support level listed; Pro includes standard support and Enterprise includes premium support, a dedicated customer success manager, and a solutions engineer. | The privacy policy directs support and data questions to [email protected]. |
Plans
In their own words
FireHydrant
FireHydrant is an incident management platform combining on-call scheduling, alerting, automation, incident response and retrospectives. Runbooks can create Slack channels, start Zoom meetings, open Jira tickets and post incident updates. Its service catalog maps services and components to owners and can sync ownership and metadata from existing systems. Signals supports rotations, escalation policies, alert routing and notifications through SMS, voice, push, email and Slack. Teams can page, acknowledge, escalate and hand off alerts from Slack or Microsoft Teams. FireHydrant AI can generate incident summaries and status page updates, transcribe video meetings, provide context and draft retrospectives. Analytics track MTTA, MTTM and resolution time. Listed integrations include Slack, Microsoft Teams, Jira Cloud, Datadog, AWS CloudWatch, GitHub, ServiceNow, Zoom and Terraform. The Free plan permits up to 10 responders, two runbooks and three integrations. Pro costs $25.00 per month per responder, billed annually, and has a 14-day trial without a credit card. FireHydrant states it is SOC 2 Type II compliant and supports SAML 2.0 and SCIM.
Uptimely
Uptimely monitors services, pages and pipelines, alerts responders to failures, and hosts customer status pages. Checks cover HTTP, TCP, DNS, SSL, ping and heartbeat, at intervals from once a minute to once a day. By default, two consecutive failed checks open an incident and notify the on-call responder; passing checks resolve it. Status pages may be public or private, include RSS and use custom domains on every plan. On-call tools include rotations, escalation chains and scheduled coverage layers; acknowledging an alert stops the escalation chain. Notifications can use Slack, Discord, email, SMS, voice call, WhatsApp, browser push or mobile push. Uptimely ingests OpenTelemetry logs, traces and metrics, and provides a REST API, TypeScript SDK and remote MCP server. Its Copilot answers questions about monitors, incidents and on-call, with in-chat approval required for each write action. The Free plan allows 10 monitors and 1,000 read-only API requests monthly. Pro costs $29 a month, billed annually with two months free.