FireLab Aries vs Gauzic

FireLab Aries is a cloud-based platform for fire life safety inspections, testing, maintenance, quotes, and repairs. It offers 17 report categories, including quote and work-order forms, and lets users add or remove questions to customize reports. Deficiencies from inspection reports can become quotes and be tracked through completion. Aries supports recurring inspections, job scheduling, and reminders for monthly jobs, alongside GPS, technician time tracking, and inventory tracking for warehouse stock and technicians' vehicles. Completed inspection reports are emailed to customers as PDFs and saved in the cloud database. Customers can view reports and schedule service through a portal, and QuickBooks integration is listed for automating invoicing. FireLab says reports comply with NFPA and Joint Commission requirements. Aries is available on web and Apple, Android, and Windows devices. Spark costs $299 a month and lists unlimited technicians, reports, and customer support; Flame costs $399 a month and Blaze costs $499 a month. A free 14-day trial is offered without a credit card. Phone support is listed Monday through Friday, 9 AM–5 PM EST.

Gauzic is an operating system for service businesses, covering dispatch, invoicing, customer management, phone systems, and analytics. Its AI Receptionist answers calls, books appointments, provides estimates, dispatches emergency jobs, and follows up with customers 24/7. Smart Dispatch assigns technicians using skills, location, availability, and traffic, with GPS tracking and route optimization. The mobile field app gives staff job details, customer history, navigation, and payment tools; it can work offline with real-time sync. Gauzic supports Android, iOS, web, and an API, and lists integrations including QuickBooks, Xero, Stripe, Square, Google Calendar, Outlook, and Zapier. It serves more than 50 service verticals. Business costs $149 a month billed monthly and includes three technicians and two office users. Professional is $299 a month, Premier is $599 a month, and Enterprise is $1,999 a month with custom pricing based on needs. A 14-day trial is listed. The company says it is pursuing SOC 2 Type II certification.