FirstLook Engagement Analytics vs PlaytestCloud
FirstLook Engagement Analytics
firstlook.gg
PlaytestCloud
playtestcloud.comSide by side
| Figure | FirstLook Engagement Analytics | PlaytestCloud |
|---|---|---|
| Price from | $149/mo | €1,025/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 6 |
| Spec score · Game Playtesting Platforms | 8.6 (#6) | 8.1 (#10) |
| Spec score · Game Testing Software | 8.5 (#5) | 8.0 (#7) |
| Integrations | The product page lists telemetry from Unreal or Unity, Discord activity, Steam playtime, and custom events from APIs. | The Help Center documents integrations with Qualtrics, Typeform, Alchemer, SurveyMonkey and Forsta surveys, plus SAML2-based single sign-on. |
| Security | The security policy states data is encrypted in transit with TLS and at rest with AES-256. | Platform data is encrypted at rest and in transit using 256-bit or higher encryption, and access uses TLS 1.2 or better. |
Plans
FirstLook Engagement Analytics
- Forever FreeFree
- Analytics Core$149 a month
- Engagement Pro$3,499 a month
PlaytestCloud
- Professional Basic — Mobile or PC only€1,025 a month
- Professional Basic — All Platforms€1,130 a month
- Professional Advanced — Mobile or PC only€2,240 a month
- Professional Advanced — All Platforms€2,825 a month
- Enterprise — All PlatformsPriced on request
- Enterprise — Mobile or PC onlyPriced on request
In their own words
FirstLook Engagement Analytics
FirstLook Engagement Analytics combines in-game telemetry with out-of-game player signals in player profiles for game studios. Native Unreal and Unity SDKs support session tracking and custom events. Teams can segment players by playtime, retention cohort, source, country, custom attributes, and tags, then trigger automated email or Discord direct messages from events or rules. Dashboards cover players, Discord, Steam, visits, sessions, custom events, retention cohorts, and funnels. Listed inputs include Unreal or Unity telemetry, Discord activity, Steam playtime, and API custom events; identity syncing spans Steam, Discord, Epic, and console accounts. Teams can export segments as CSV or through an API, and API ingestion can stream warehouse events. Counter and duration events can feed filters, segments, triggers, quests, rewards, and Discord roles. The Forever Free plan costs nothing and includes 100k player profiles, up to 500 playtesters, and 1,000 emails per month. Analytics Core costs $149 a month, billed monthly per game, and includes 1M events. Engagement Pro costs $3,499 a month, billed monthly per game, and includes 10M events. FirstLook lists Community Support for Core and Slack Support for Pro.
PlaytestCloud
PlaytestCloud helps video game studios, publishers, and accelerators collect player feedback. It recruits target players, records gameplay, and analyzes results; the company says recordings, transcripts, and AI analysis arrive within 48 hours. Captures can include screens, voices, touch interactions, survey responses, and think-aloud transcripts. First Findings AI identifies themes and sentiment, summarizes findings, and links insights to supporting video clips. Research formats include single-session, moderated, diary study, kids, competitor, and survey playtests. Studios can target players by demographics, location, age, gender, and gaming interests, using custom targeting and screeners for narrower audiences. The platform supports cloud testing for Unity, Unreal Engine, and Defold Engine games on iOS, Android, PC, browser, and Steam. Annual Professional Basic pricing starts at €1,025 a month for Mobile or PC only. A 14-day trial includes two Video Tokens for two players.