FirstLook Engagement Analytics vs We Playtest Games

FirstLook Engagement Analytics combines in-game telemetry with out-of-game player signals in player profiles for game studios. Native Unreal and Unity SDKs support session tracking and custom events. Teams can segment players by playtime, retention cohort, source, country, custom attributes, and tags, then trigger automated email or Discord direct messages from events or rules. Dashboards cover players, Discord, Steam, visits, sessions, custom events, retention cohorts, and funnels. Listed inputs include Unreal or Unity telemetry, Discord activity, Steam playtime, and API custom events; identity syncing spans Steam, Discord, Epic, and console accounts. Teams can export segments as CSV or through an API, and API ingestion can stream warehouse events. Counter and duration events can feed filters, segments, triggers, quests, rewards, and Discord roles. The Forever Free plan costs nothing and includes 100k player profiles, up to 500 playtesters, and 1,000 emails per month. Analytics Core costs $149 a month, billed monthly per game, and includes 1M events. Engagement Pro costs $3,499 a month, billed monthly per game, and includes 10M events. FirstLook lists Community Support for Core and Slack Support for Pro.

We Playtest Games connects indie game developers with playtesters to collect structured feedback on games. Testers are matched by the genres they play. Each playtest includes a gameplay recording with audio commentary and a summarized transcript covering issues, friction, confusion, or delight; subscription features also list AI-powered summaries and key takeaways. Developers can describe specific testing goals or provide a custom build. Multiplayer sessions can include up to eight players, and the service says a tester has 24 hours to deliver after claiming a playtest. The free option provides one 30-minute session, with the replay posted publicly to YouTube. Pay-as-you-go sessions start at $15, paid once, with duration and player count affecting price. Indie costs $79 a month for five playtest hours per billing period; Studio costs $379 a month for 25 hours. One playtest hour means one hour for one player, while unused subscription hours roll over and never expire, including after cancellation. The service runs on web and through a versioned REST API with API-key authentication, real-time webhooks, and TypeScript and Python clients.