Firstup vs SocialRipple
Firstup
firstup.ioSocialRipple
socialripple.aiSide by side
| Figure | Firstup | SocialRipple |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Social Media Advocacy Software | 8.3 (#8) | 6.9 (#41) |
| Analytics | Firstup provides engagement reports, custom dashboards, executive summaries, sentiment insights, and data export. | Its dashboards track engagement, reach, and program performance, with the homepage describing real-time insights. |
| Integrations | Firstup markets integrations with Microsoft, Workday, ServiceNow, UKG Pro, ScreenCloud and other workplace systems. | The pricing page says the service integrates with communications, sales, and marketing solutions but does not name specific products there. |
| Security | Firstup lists TLS 1.2 encryption in transit, AES 256-bit encryption at rest, SAML single sign-on, SOC 2 Type 2, GDPR processor compliance, CCPA, and ISO 27001 certification. | The terms say SocialRipple uses appropriate technical and organisational measures to protect data, while noting it cannot guarantee absolute security. |
| Support | Firstup lists dedicated architects, customer engineering, and support, and says sales inquiries receive a response within one business day. | The pricing page includes dedicated implementation and support, plus quarterly data reviews. |
Plans
Firstup
- Employee intranet add-onPriced on request
- EssentialPriced on request
- PremierPriced on request
- ProfessionalPriced on request
In their own words
SocialRipple
SocialRipple has no write-up on Specifiction yet; its figures are above.